Care Management Supervisor

United Hospital Center; Bridgeport (WV); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Care Management Certification

Job summary

UHC United Hospital Center in Bridgeport, WV seeks a care management leader to oversee discharge/transition planning, audit activities, and collaborate with multidisciplinary teams to improve patient flow and resource utilization. The role requires five years of nursing or medical social work experience, with two years in inpatient settings and two years in care management or supervision; RN and social work licensure are preferred.

Flexible hours including weekends/holidays may apply.

Qualifications

• Bachelor's Degree in Nursing or Master's Degree in Social Work.
• Must possess one of the following current licenses as required by state board where services will be provided.
• Current Registered Nurse license issued by the state in which services will be provided or current multi-state RN license through eNLC.

Responsibilities

• Oversees discharge/transition planning and audits activities for accuracy of delivery.
• Conducts weekly Clinical-Financial meetings to monitor patients with high dollar, high LOS, or social barriers.
• Promotes quality of care through collaboration with all service team members.

Skills

Interpersonal skills

Team building

Conflict resolution

Education

Bachelor's Degree in Nursing

Master's Degree in Social Work

RN license (state)

LGSW

LCSW

LICSW

Tools

Care Management

Job description

Promotes the achievement of optimal clinical and resource utilization allocation, facilitates appropriate lengths of stay and reimbursement for all hospital admissions in accordance with goals and objectives. Act as a key informational and educational resource liaison for team. Works to develop organizational approaches to problem solving. Analyzes current systems and variances to identify opportunities for improvement. Works to promote quality of care through collaboration with all service team members, patients and families.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• Bachelor’s Degree in Nursing or Master’s Degree in Social Work
• Must possess one of the following current licenses as required by state board where services will be provided:
• Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC)

Wv

• Licensed Graduate Social Worker (LGSW) through the West Virginia Board of Social Work
• Licensed Certified Social Worker (LCSW) through the West Virginia Board of Social Work
• Licensed Independent Clinical Social Worker (LICSW) through the West Virginia Board of Social Work

Pa

• Licensed Clinical Social Worker (LCSW) through the Pennsylvania Board of Social Workers, Marriage and Family Therapists and Professional Counselors
• Licensed Social Worker (LSW) through the Pennsylvania Board of Social Workers, Marriage and Family Therapists and Professional Counselors

Experience

• Five (5) years of Nursing or Medical Social Work experience (two (2) of which are inpatient hospital setting).
• Two (2) years of Care Management or supervisory experience.

Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• Care Management Certification.

CORE DUTIES AND RESPONSIBILITIES:

• Oversees the discharge/transition planning executed by the Care Management staff, and audits said activities for accuracy of delivery.
• Conducts weekly Clinical-Financial meetings to monitor patients with high dollar, high LOS and/or social barriers. Collaborates with multidisciplinary team to problem solve for these cases.
• Working knowledge of regulatory requirements and insurance coverage/limitations as it relates to care delivery in the acute setting and transitioning to the non-acute setting.
• Participate in weekly meetings with new employees and Preceptor during orientation phase to evaluate the staff progress and adjust plans accordingly.
• Demonstrates clinical expertise by serving as a resource and role model for department personnel.
• Provides guidance on complex high acuity patient assessments and interventions, and intervenes accordingly.
• Provides timely and comprehensive documentation of interactions with patients/families.
• Assists departmental executive leadership team in the development of annual competency analysis system requirements and criteria to assure knowledge, skills and attitudes that are necessary to fulfill role expectations in the institution.
• Provide constructive and timely feedback to Manager on employee performance and management.
• Supports an environment for innovation, creativity and empowerment with care delivery based on current literature and research.
• Promotes and contributes positively to intradepartmental and interdepartmental relationships.
• Serves as role model and promotes within the staff effective communication and conflict resolution skills, reflecting quality service attitudes and keeping consumer satisfaction in mind.
• Performs monthly compliance audits as directed.
• Serves on various hospital committees as needed or assigned.
• Educates hospital staff and physicians to payer regulations and managed care principals to ensure seamless patient care.
• Fosters the integration of staff and/or students into the healthcare team.
• Improves and maintains management skills by participating in self-development activities such as seminars, workshops, classes and literature review.

PHYSICAL REQUIREMENTS:

• Prolonged walking, standing, or sitting may be required

WORKING ENVIRONMENT:

• Flexible hours to include weekends and holidays.

Skills And Abilities

• Possesses excellent interpersonal communication and negotiation skills in interactions with patients, families, physicians, and healthcare team colleagues.
• Ability to work with people of all social, economic, and cultural backgrounds and be flexible, open minded, and adaptable to change
• Demonstrates expert team building skills, problem solving abilities, and conflict resolution strategies

Additional Job Description

Scheduled Weekly Hours:

40

Shift

Day (United States of America)

Exempt/Non-Exempt

United States of America (Exempt)

Company

UHC United Hospital Center

Cost Center

405 UHC Quality Management

Address

327 Medical Park Drive
Bridgeport
West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.