Care Management Specialist

Community Assessment & Treatment Services (CATS), Inc.; Cleveland (OH); On-site; USD 16,531 - 24,796; Full time

Job summary

Community Assessment and Treatment Services (CATS) is seeking a Care Management Specialist (CMS) to maintain a secure environment and support treatment goals. You will oversee resident accountability, safety protocols, and transportation coordination under the Care Management Supervisor.

This role requires strong communication, crisis awareness, and independence in a human services setting. Under supervision, you will assist with compliance, documentation, and collaboration across program areas,

Qualifications

• Knowledge of SUD treatment and recovery.
• Strong written and oral communication skills.
• Ability to lift up to 50 pounds as required.
• Proficiency with personal computer and office software; EMR familiarity.

Responsibilities

• Maintain security of employees, residents, and visitors.
• Ensure continual accountability of residents and a safe environment.
• Supervise resident drug and alcohol testing, visitation, recreation, laundry, cleaning, and transportation.
• Support other agency programs with security assistance as needed.
• Participate in facility activities promoting safety and mission goals.

Skills

SUD knowledge

Communication skills

Lifting up to 50 lbs

Office software

Driver's license (OH)

Crisis intervention

Independence

MS Word & EMR

Education

High School diploma

1+ year human services experience

Substance-related disorders training

CDCA preferred

Job description

Job Function

Under the direct supervision of the Care Management Supervisor, Care Management Specialists (CMS) are responsible for all matters relating to the security of employees, residents, and visitors. CMS’s are directly responsible for ensuring the continual accountability of all assigned residents and a safe and secure environment that facilitates treatment and rehabilitation. CMS supervises resident drug and alcohol testing, visitation, recreation, laundry procedures, cleaning throughout the entire agency, transportation services, and other related duties as required. Facilitates security support for other treatment programs as required. CMS’s are expected to participate in other facility activities which foster a safe and secure environment that is conducive to the goals and mission of Community Assessment and Treatment Services.

Minimum Skills And Knowledge Required

• Demonstrates knowledge of Substance Use Disorder (SUD) treatment & recovery, consumer engagement, healthcare, social services, and criminal justice systems;
• Skills in effective written and oral communications; ability to orally give directions, speak on the telephone, read and write reports;
• Ability to lift/carry up to 50 pounds as required;
• Skill in the use of a personal computer and related office software preferred;
• Valid Ohio Driver’s License Preferred;
• Basic understanding of crisis intervention techniques;
• Ability to work independently, without supervision;
• Ability to use Microsoft Word, email, and agency electronic medical record system;
• Physical demands: sit for extended periods; use hands and fingers to handle and feel; reach with hands and arms; frequently stand and walk; occasionally stoop, kneel, crouch or crawl; able to lift and/or move up to 50 pounds; close vision, distance vision, peripheral vision and depth perception.

Credentials / Academic Requirements

• High School Diploma or equivalent.
• At least one (1) year of experience working cooperatively with others in a human service setting.
• Some training or experience in substance-related disorders preferred.
• CDCA preferred.

NOTE: Hourly wages are based on credentials and the selected shift.