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Blue Shield of California's Care Management team supports patients in maintaining health and wellness in the outpatient setting. The Senior LVN, Care Manager, will reach out to our members, assess needs, and coordinate care with relevant programs and resources.
This role requires a CA LVN license, a High School Diploma/GED, and at least five years of nursing or related experience. CCM certification is preferred.
Your Role
The Care Management team will serve to support the mission of the department, which is to provide support to patients in maintaining health and wellness in the outpatient setting. The Senior LVN, Care Manager, will report to the Manager of Care Management. In this role you will work in the Outreach and Enrollment department and play a pivotal role in reaching out to our members, assessing their needs, and providing comprehensive care coordination. This position requires a proactive individual who can successfully engage and connect members to appropriate health programs and resources.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
Requires a High School Diploma/GED and completion of a state-approved Vocational Nursing (LVN) program
Requires a current and unrestricted CA LVN License
Certified Case Manager (CCM) Certification or is in process of completing certification when eligible based on CCM application requirements
Requires at least 5 years of prior experience in nursing, healthcare or related field
Requires experience working at a health plan (managed care, government payer, or academic)
A minimum of 3 years' experience in inpatient, outpatient, and/or managed care environment required
Excellent communications skills
Bilingual is preferred
Excellent communication and interpersonal skills, with the ability to engage and build rapport with diverse populations
Demonstrated ability to independently assess, evaluate, and interpret clinical information
Hybrid Virtual Work
This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.