Care Management Coordinator - MSW

Northwell Health; Glendale (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Northwell Health is seeking a qualified professional to implement and sustain the HealthySteps model for families with children ages 0-5, in collaboration with the pediatric primary care team. The role emphasizes care coordination, documentation in the electronic health record, and participation in team-based well visits.

The ideal candidate holds a Master’s degree in social work or related field, NYS licensure within 6 months of hire, 1-3 years of relevant experience, and completion of

Qualifications

• Master’s degree in social work or related field is required.
• NYS Licensure required within 6 months of hire, if applicable.
• 1-3 years of relevant experience working with children and families, required.
• Successful completion of the HealthySteps Specialist training within 6 months of hire.
• The salary range and/or hourly rate listed is a good faith determination of potential base compensation and may be modified in the future.

Responsibilities

• Implement and sustain the evidence-based HealthySteps model in supporting families of children ages 0-5 with development, learning and growth, and overall wellbeing, in conjunction with the pediatric primary care team.
• Joins and participates in in-person team-based well visits to reach families during primary care appointments.
• Creates and maintains up-to-date community partnership and resource directory.
• Maintains a HealthySteps family support line and responds to and track call requests within designated response time.
• Provides appropriate referrals to families for support with individualized needs.
• Appropriately documents all clinical activities and care coordination in the electronic health record with consideration to patient confidentiality.
• Attend and participate in team meetings, huddles, and patient care meetings as appropriate.
• Tracks caseload to ensure capacity to deliver HealthySteps services within the delivery model; ensures termination criteria are met and/ or referrals to higher levels of care.
• Use team-based communication strategies to close the loop on referrals and follow up for outstanding patient needs.
• May facilitate caregiver support groups as appropriate.
• Participates in reflective clinical supervision meetings.
• Maintains accurate records of caseload data as appropriate for program management, evaluation, and reporting purposes.

Skills

Care coordination

Documentation

Team-based care

Education

Master’s degree in social work or related field

Tools

Electronic Health Records

Job description

190404

Job Responsibility

• Implement and sustain the evidence-based HealthySteps model in supporting families of children ages 0-5 with development, learning and growth, and overall wellbeing, in conjunction with the pediatric primary care team.
• Joins and participates in in-person team-based well visits to reach families during primary care appointments.
• Creates and maintains up-to-date community partnership and resource directory.
• Maintains a HealthySteps family support line and responds to and track call requests within designated response time.
• Provides appropriate referrals to families for support with individualized needs.
• Appropriately documents all clinical activities and care coordination in the electronic health record with consideration to patient confidentiality.
• Attend and participate in team meetings, huddles, and patient care meetings as appropriate.
• Tracks caseload to ensure capacity to deliver HealthySteps services within the delivery model. Ensure when termination criteria are met and/ or escape families requiring further support to higher levels of care through health system and community referrals, as appropriate.
• Use team-based communication strategies to close the loop on referrals and follow up for outstanding patient needs.
• May facilitate caregiver support groups as appropriate.
• Participates in reflective clinical supervision meetings.
• Maintains accurate records of caseload data as appropriate for program management, evaluation, and reporting purposes.

Job Responsibility

• Implement and sustain the evidence-based HealthySteps model in supporting families of children ages 0-5 with development, learning and growth, and overall wellbeing, in conjunction with the pediatric primary care team.
• Joins and participates in in-person team-based well visits to reach families during primary care appointments.
• Creates and maintains up-to-date community partnership and resource directory.
• Maintains a HealthySteps family support line and responds to and track call requests within designated response time.
• Provides appropriate referrals to families for support with individualized needs.
• Appropriately documents all clinical activities and care coordination in the electronic health record with consideration to patient confidentiality.
• Attend and participate in team meetings, huddles, and patient care meetings as appropriate.
• Tracks caseload to ensure capacity to deliver HealthySteps services within the delivery model. Ensure when termination criteria are met and/ or escape families requiring further support to higher levels of care through health system and community referrals, as appropriate.
• Use team-based communication strategies to close the loop on referrals and follow up for outstanding patient needs.
• May facilitate caregiver support groups as appropriate.
• Participates in reflective clinical supervision meetings.
• Maintains accurate records of caseload data as appropriate for program management, evaluation, and reporting purposes.

Job Qualification

• Master’s degree in social work or related field, required.
• NYS Licensure required within 6 months of hire, if applicable.
• 1-3 years of relevant experience working with children and families, required.
• Successful completion of the HealthySteps Specialist training within 6 months of hire.
• Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).