Care-Focused Retail Associate

Lori's Gifts, Inc.; Los Angeles (CA); Hybrid; USD 37,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Commuter benefits

Inclusive workplace culture

Job summary

Lori’s Gifts, Inc. is seeking a friendly Sales Associate to assist guests, maintain a welcoming store floor, and process transactions on the POS system. You will contribute to a warm shopping experience for patients, families, and healthcare professionals in our hospital communities.

Ideal candidates have retail or customer service experience and must be able to work evenings, weekends, and holidays. The role requires standing for long periods and lifting up to 30 lbs in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• Prior experience in retail, hospitality, or customer service preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Regular and predictable attendance is an essential requirement.
• Ability to lift up to 30 lbs and stand for extended periods.

Responsibilities

• Deliver exceptional customer service with warmth and attentiveness.
• Maintain a clean, organized, and well-stocked sales floor.
• Operate the point-of-sale (POS) system for cash and card transactions.
• Follow merchandising and promotional guidelines.
• Open and close the store independently when scheduled.
• Uphold company policies and safety procedures.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Cash handling

Job description

Description

Sales Associate – Lori’s Gifts

At Lori’s Gifts, our mission is to bring comfort, joy, and connection to hospital communities. As a Sales Associate, you’ll be part of a compassionate team that serves patients, families, and healthcare workers with integrity, empathy, and excellence.

Key Responsibilities

• Deliver exceptional customer service with warmth and attentiveness.
• Maintain a clean, organized, and well-stocked sales floor.
• Operate the point-of-sale (POS) system for cash and card transactions.
• Follow merchandising and promotional guidelines.
• Open and close the store independently when scheduled.
• Uphold company policies and safety procedures.
• Perform other duties as assigned.

Note: This summary is not exhaustive and may be adjusted to meet operational needs in compliance with the Americans with Disabilities Act (ADA).

Qualifications

• Must be 18 years or older. Minors must meet applicable labor laws and obtain required permits.
• Prior experience in retail, hospitality, or customer service preferred. Volunteer experience will be considered.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Regular and predictable attendance is an essential requirement.
• Ability to lift up to 30 lbs and stand for extended periods.

Our Values

We believe in kindness, integrity, and service. Our team members are the heart of our stores, creating meaningful moments for guests during life’s most important times.

Who We Are

Lori’s Gifts has served hospital communities nationwide for decades. With hundreds of locations, we are proud to be a trusted partner in care environments. Our stores offer a safe, welcoming space for guests to find comfort and connection.

What We Offer

• Generous employee discounts
• Commuter benefits
• A supportive, inclusive workplace culture

Equal Opportunity Employer

Lori’s Gifts is committed to a diverse and inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, age, disability, veteran status, or any other protected status.

Reasonable Accommodations

Lori’s Gifts complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Lori’s Gifts Human Resources at 972-759-5000 or [e-mail].