Care Coordinator - Seneca County

Harbor; Toledo (OH); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a dedicated Care Coordinator to join their team. This role focuses on providing comprehensive care coordination for youth with complex needs and their families, ensuring they receive the necessary support and resources. As a remote position, you will engage with families to develop strength-based care plans while maintaining flexibility to work in various community settings. With a commitment to professional growth and community impact, this position offers a dynamic and rewarding environment. If you are passionate about making a difference in the lives of children and families, this opportunity is for you.

Benefits

Medical, dental, and vision coverage

Retirement plan with company match

Generous paid time off

Tuition and license reimbursement

Supervision hours for clinical development

Qualifications

• 3+ years experience in community-based services for children and families.
• Background in case management and behavioral health required.

Responsibilities

• Engage youth with behavioral health needs and their families.
• Conduct comprehensive assessments and develop care plans.
• Facilitate access to community resources and support.

Skills

Community-based services

Case management

Effective communication

Culturally competent

Behavioral health knowledge

Education

Associate or Bachelor degree

Master degree

Tools

Computer proficiency

Job description

Harbor is seeking a Care Coordinator responsible for comprehensive, multi-system care coordination activities for youth with complex needs and their families.

Position is full-time, 40 hours per week. Candidates preferably reside in Seneca County. The role is remote and community-based.

Education, Experience, and Other Requirements

• At least 3 years of experience (or 2 years with an Associate or Bachelor degree; or 1 year with a Master degree) in providing community-based services to children, youth, and their families or caregivers, in areas such as behavioral health, child welfare, disabilities, juvenile justice, or related fields.
• Background in family systems, community resources, case management, counseling, child protection, or child development.
• Culturally competent with training and experience to manage complex cases.
• Qualifications to work with children and families experiencing SED, trauma, co-occurring disorders, engaged with multiple child-service systems.
• Complete high-fidelity wraparound training from an ODM-recognized entity (COE).
• Effective verbal and written communication skills. Willing to represent the organization within the healthcare community.
• Proficient in computer use.
• Valid Driver’s license, acceptable driving record, and insurability through Harbor’s insurance.
• CPR/First Aid and NCI/CPI certifications required within 90 days of employment.
• Preference for residents of the community served.
• Minimum Internet Service: 5 Mbps upload, 10 Mbps download via cable or fiber. No DSL, satellite, or cellular. Business class preferred. Ability to connect via Ethernet cable.

Essential Job Competencies and Primary Duties

• Engage children/youth with behavioral health needs and their families/caregivers (caseload: 1:10 for ICC, 1:25 for MCC).
• Maintain knowledge of community resources; link youth and families to supports.
• Conduct comprehensive CANS assessments and develop strength-based, child and family-centered care plans.
• Monitor and update plans, addressing challenges and barriers.
• Facilitate Child and Family Team meetings, ensuring the child's and family's voice and choices.
• Encourage natural supports and community integration.
• Facilitate access to clinical and psychiatric consultations.
• Develop and review safety and crisis plans with youth and families.
• Complete required documentation and engagement activities per CME rules.
• Work flexible hours, including evenings and weekends, as needed.
• Provide services in home and community settings.

About Harbor

• Over 100 years of experience in mental health and substance use treatment.
• 350+ clinical staff serve over 24,000 clients annually across multiple locations and community settings.
• Offers counseling, medication management, primary care, testing, case management, residential services, vocational programs, and more.

Why Work for Harbor?

Fast-paced and challenging, with opportunities for growth and impact. Harbor invests in its staff. Benefits include:

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick leave, and holidays
• Tuition and license reimbursement
• Supervision hours for clinical development
• Opportunity to make a community difference

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

• Required: CANS Certification (CME), CPI/NCI, CPR/First Aid, Driver’s License
• Preferred: Non-license certifications

Harbor is an Equal Opportunity Employer. Applicants will be notified of their rights under federal employment laws. For more information, review the "Know Your Rights" notice from the Department of Labor.