Care Coordinator, Safety Net (Nashville, TN)

Mental-Health-Cooperative; Nashville (TN); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

403(b) Retirement Plan

Job summary

Mental Health Cooperative in Nashville, TN seeks a Care Coordinator for Safety Net services to provide coordination of mental health care and navigation of community resources. You will assess needs, connect clients with services, and advocate for appropriate care within a collaborative clinic setting.

The role emphasizes in-home/community visits, thorough documentation, timely progress notes, and adherence to Joint Commission competencies. A health-related bachelor’s degree is required.

Qualifications

• Bachelor’s degree in a health-related field required.
• Experience in behavioral health or Safety Net services is a plus.
• Strong communication and collaboration skills with diverse teams.

Responsibilities

• Provide ongoing care coordination to Safety Net consumers.
• Assess and coordinate psychiatric treatment needs with care teams.
• Assist with entitlements and transportation for appointments.
• Engage families and collaterals to support treatment plans.
• Document progress notes and ensure care plans are aligned with goals.

Skills

Care coordination

Crisis management

Communication

Teamwork

Time management

Education

Bachelor's Degree in a health-related field

Job description

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!Provide care coordination to consumers in Safety Net services.Job Title: Care Coordinator, Safety Net (Nashville, TN)Schedule: Mon-Fri, 8a-4:30pSalary: $40,900 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available.JOB SUMMARY: Provide care coordination to consumers in Safety Net services.RESPONSIBILITIES:Continual assessment of consumer’s mental health treatment needs.Assist with referral and linkage to community resources and advocate for consumers whenever necessary.Ensure consumer’s psychiatric needs are planned for and coordinated.Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.Respond to urgent/crisis consumer needs as appropriate to position with assistance of clinic and crisis services.Involve family members and friends to help consumers obtain Safety Net services.Coordinate efforts with all staff and Safety Net nurse and providers.Assist the consumer with applying for entitlements as needed.Assist with Safety Net documentation.Assist consumers with transportation for safety net appointments including providing transportation for them to and from appointments.Keep consumer record updated with most current address and coverage information.Assist Consumers as needed with application and renewal requirements for Safety Net coverage.Consistently treat consumers and co-workers with respect.Develop and maintain community relations through prompt follow through with contacts.Meet productivity standards set forth in the Agency’s policies and procedures.REQUIREMENTS:Bachelor’s Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required.Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.Valid Tennessee Driver’s LicenseAcceptable Motor Vehicle Report (MVR)Acceptable Criminal Background InvestigationPersonal Automobile InsuranceABOUT YOU:Team OrientedAttend and participate in team meetingsAssist other care managers as neededAware of role they play on the teamRecovery FocusedIndividualized service plansProgress notes reflect quality serviceAll domains are addressed with each consumer as neededUtilization of natural supports within the communityTolerance/patience to work through barriersSide by side philosophyComfort providing in home and community visits, when necessaryTime Management/OrganizationMeet deadlinesPrepared for meetingsAssessments and service plans are completed timelyProgress notes are entered timelyPlan for time offPrioritize wellSelf-DisciplinedFlexibleIntegrity and TrustHonestyProfessionalismDependabilityStrong follow-throughApproachabilityEngagement skillsCrisis management skillsAbility to give and accept feedbackAbility to work with other departmentsUnderstanding and empathicGood listenerJoint Commission Competencies:Demonstrates effective communication skills with primary age group(s).Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care.Engages effectively with the consumer and family, utilizing the best practice standards and the consumer’s level of care.Progress notes are timely, thorough, and follows best practice.Documentation is clearly linked to care plan goals.Treatment plans contain clear, measurable goals/training steps that are relevant to the consumers unique needs.Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity).Maintains professionalism within meetings and when representing the agency in the community.Advocates for consumer needs to improve or maximize their daily functioning.Demonstrates effective communication skills with supervisor, team members and other agency employees.Reporting t o this Po s ition:N o n eP h y s i ca l De ma nds a n d W o r k E n v ironm e n t :T h e p h y sical de m and s an d w o rk e n v i r onmen t c ha rac t e r i stics de scr ib e d h e re a re re p res e n t a ti v e o f t ho s e tha t must b e me t b y a n e mp lo y e e t o s u c c e s s f u l l y pe r f o r m t h e e ss e n ti a l f u n cti on s o f th is j ob . R ea s o n a b le a cc om mo d a ti o n s m a y b e m a d e t o en a b le in d i v id ua ls w ith d isa b i l ities t o p e r f o rm t h e e ss e n ti a l f u n cti on s .Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.Work environment: The noise level in the work environment is usually moderate.BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:Medical Insurance/Prescription Drug CoverageHealth Savings AccountDental InsuranceVision InsuranceBasic Life and AD&D InsuranceShort- & Long-Term DisabilitySupplemental Life InsuranceCancer InsuranceAccident InsuranceCritical Illness Insurance403b - Retirement PlanCalm App for medication and mental healthGym membership discountsMental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.