Care Coordinator - RN or LPN (On-site Position)

The Wright Center; Scranton (Lackawanna County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage (

Employer contribution to medical plan

100% paid dental and vision coverage

Up to 3 weeks PTO

11 paid holidays

8% 403b after one year

Job summary

The Wright Center is seeking an experienced Care Coordinator (RN/LPN) to join a mission-driven outpatient team. The role focuses on remote coordination, follow-ups, and handoffs with Primary Care Providers to ensure seamless patient care management.

You will work with high-risk patients, use risk stratification tools, and manage care data while maintaining HIPAA standards. Rotation evenings, weekends, and some holidays are required.

Qualifications

• Active RN or LPN license in Pennsylvania.
• BLS certification required.
• Experience with EOS model is preferred.
• Experience with electronic health records (Medent) is a plus.

Responsibilities

• Oversee care for patients transitioning from healthcare facilities, including follow-up calls and coordination with the Primary Care Provider-Team.
• Coordinate care for at least 30 high-risk and rising-risk patients, using risk stratification tools and managing registries.
• Arrange follow-up visits, and manage patient data on symptoms, medication, and support.
• Handle clinical tasks including drawing up medications for clinicians to administer, and monitoring devices such as Ambulatory Blood Pressure, CGM, Retinavue, while ensuring HIPAA confidentiality and pursuing ongoing professional development.
• Handle incoming phone calls from patients, create orders, deliver test results via telephone, medication refills, scheduling appointments, and coordinating with outside facilities for specialty appointments and test orders.

Skills

Communication skills

Team-based care

Client focus

EOS experience

HIPAA awareness

Education

RN or LPN program graduate

BLS certification

Tools

Medent EHR

Job description

Description

Care for and strengthen our community by joining The Wright Center!

We welcome and invite you to join The Wright Center for Community Health and transform your career in a dynamic, mission-driven environment committed to improving the health and welfare of our community. We offer unparalleled opportunities for RNs or LPNs eager to make a significant impact on community health while blossoming career paths driven by life-long learning.

At The Wright Center, you’ll be a key player in our dedicated clinical care team. While the role is primarily desk-oriented, you’ll engage in essential remote coordination via telephone with external agencies, ensuring seamless patient care management. This is your chance to thrive in a fast-paced, outpatient care setting, where your multitasking skills and clinical expertise will shine!

Embrace a fulfilling career where your contributions drive meaningful change and enhance the well-being of our community. Come be a part of something bigger - where your role matters and every day brings new opportunities to excel!

Here are some of the main functions of our Care Coordinators:

• Oversee care for patients transitioning from healthcare facilities, including follow-up calls and coordination with the Primary Care Provider-Team.
• Coordinate care for at least 30 high-risk and rising-risk patients, including using risk stratification tools and managing registries.
• Arrange follow-up visits, and manage patient data on symptoms, medication, and support.
• Handle various clinical tasks including drawing up medications for clinicians to administer, and monitoring devices such as Ambulatory Blood Pressure, Continuous Glucose Monitoring, Retinavue for diabetic patients, while ensuring HIPAA confidentiality and pursuing ongoing professional development.
• Handling incoming phone calls from patients, creating orders, delivering test results via telephone, medication refills, scheduling appointments, calling outside medical facilities for scheduling of specialty appointments and test orders.
• An eligible candidate should have the following minimum qualifications:
  • An active RN or LPN license
  • Basic Life Support (BLS) certification required

At The Wright Center, we offer awesome benefits!

• Medical, dental, and vision coverage offered on day one
• Significant employer contribution to medical plan options
• 100% paid dental and vision coverage
• Up to 3 weeks PTO
• Up to 11 paid holidays per fiscal year
• 8% employer contribution to 403b retirement plan after one year of service
• Plus more!

Requirements

REQUIRED QUALIFICATIONS

• Meet The Wright Center for Community Health and its affiliated Enterprise entities’ EOS People Analyzer Tool
• Buy in and experience working in the EOS® model (strongly preferred)
• Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride
• Graduate of an accredited RN or LPN program
• Active Pennsylvania RN or LPN Nursing license
• Previous experience in a health center setting a plus
• BLS Certification
• Experience with electronic health record, Medent a plus
• Ability to work as part of a care team
• Excellent communication skills
• Commitment to process improvement and quality

*This position requires employees to participate in the following rotation schedule to meet the needs of patients and families:

• Evenings (one late night per week; 12PM-8PM)
• Weekends (either one Saturday or Sunday per month; when worked, employees will have a day off during the week)
• Holidays (one to two holidays per year)