Care Coordinator (OhioRISE)

Integrated Services for Behavioral Health; Lancaster (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

Employee Assistance Program (EAP)

Job summary

Integrated Services for Behavioral Health is seeking a Care Coordinator to coordinate services for children, youth, and families with behavioral health needs. You will build community partnerships and ensure care plans reflect family voice and choice.

The role emphasizes cultural humility, strong organization, and collaboration across child- and family-serving systems. A valid driver's license and in-home/community engagement are involved.

Qualifications

• Experience providing services to children and families in behavioral health or related public services.
• Two years in a coordinated supportive services or care coordination role preferred.
• Knowledge of Hi-Fidelity Wraparound preferred (certification provided at employment).
• Able to manage complex cases with cultural humility and strong organizational skills.

Responsibilities

• Identify care coordination needs and link services to improve outcomes for youth and families.
• Engage families to incorporate cultural factors into care planning and ongoing engagement.
• Coordinate family-based services across home, school, and community settings.
• Ensure services meet safety and treatment needs and align with care plans.
• Develop partnerships with community resources to support diverse needs.
• Maintain documentation, participate in evaluations, and stay current on trainings.

Skills

Care coordination

Community engagement

Cultural humility

Effective communication

Internet-based office work

Driver's license

Education

High school diploma or equivalent

Associate or Bachelor’s degree

Master’s degree or higher

Tools

Video conferencing tools

Job description

Fairfield County, OH

This role is eligible for a $3,000 hiring bonus!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeast and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.

We are seeking a Care Coordinator!

This role is eligible for a $3,000 hiring bonus!

The Care Coordinator's job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth, and families have a voice and choice in all coordinated care and services provided.

The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.

Essential Functions

• Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families.
• Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
• Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes.
• Coordinates family-based services for children, youth, and families in their home, school, and community.
• Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family.
• Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans.
• Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
• Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
• Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
• All other duties as assigned.

Minimum Requirements

• Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:
  • three years with a high school diploma or equivalent; or
  • two years with an associate degree or bachelor's degree; or
  • one year with a master's degree or higher
• Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
• Two years of experience in a coordinated supportive services or care coordination role preferred.
• Experience working with people with autism spectrum disorders and developmental disabilities preferred.
• Experience in one or more of the following areas:
  • family systems
  • community systems and resources
  • case management
  • child and family counseling or therapy
  • child protection
  • child development
  • Be culturally humble or responsive with training and experience to manage complex cases
  • Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education)
  • Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
  • Demonstrates a high degree of cultural awareness.
  • Experience with multi-need individuals and families.
  • Broad knowledge of community service systems.
  • Willing to participate in and lead cross-systems care coordination.
  • Able to effectively communicate through verbal/written expression.
  • Must be able to operate in an Internet-based, automated office environment.
  • Valid Driver's License required
  • Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required
  • Ability to maintain a minimum of 100mbps for high-speed internet connection is required

Benefits Include

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization: https://ISBH.org/

OUR MISSION

Delivering exceptional care through connection

OUR VALUES

Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.