Care Coordinator (OhioRISE)

LIGHTHOUSE YOUTH SERVICES INC; Cincinnati (OH); On-site; USD 28,000 - 40,000; Full time

Job summary

Lighthouse Youth & Family Services in Cincinnati, OH, is seeking a compassionate Care Coordinator to support youth and families through the High-Fidelity Wraparound model. You will coordinate services across providers, schools, and community partners to build practical, strength-based plans.

This entry-level role emphasizes collaboration, documentation, crisis stabilization, and ongoing assessment to improve outcomes for youth with diverse backgrounds.

Qualifications

• Experience supporting children, youth, and families through behavioral health or child welfare.
• Strong communication, relationship-building, and organizational skills.
• Ability to coordinate multiple services and priorities.
• Cultural responsiveness and ability to work with diverse families.
• Experience with youth affected by trauma or complex systems.

Responsibilities

• Deliver care coordination services using the High-Fidelity Wraparound model.
• Build collaborative relationships with families, providers, schools, and partners.
• Lead team meetings and help families set measurable goals.
• Monitor Plans of Care, Transition Plans, and Crisis Plans.
• Connect families with community services and resources.
• Provide family support during crises.
• Complete Life Domain Assessments.
• Maintain confidential service documentation.
• Monitor service delivery and outcomes.
• Participate in quality improvement and peer-review activities.
• Provide after-hours or on-call support when needed.
• Report major unusual incidents per agency requirements.

Skills

Strong communication

Relationship-building

Organizational skills

Coordinate multiple services

Problem-solving

Cultural responsiveness

Youth and family experience

Education

High school diploma + 3 years experience

Associate or bachelor’s + 2 years experience

Master’s + 1 year experience

Tools

Computer proficiency

Job description

Job Details: Level: Entry, Job Location: Clinical OBH OhioRise - Cincinnati, OH 45231, Position Type: Full Time, Education Level: High School Diploma/Equivalent, Salary Range: $20.19 - $29.10 Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Nonprofit - Social Services, Care Coordinator

Help youth and families build stronger, more stable futures.

Lighthouse Youth & Family Services is seeking a compassionate and resourceful Care Coordinator to support youth and families through individualized, family-focused, and community-based services. In this role, you will bring families, providers, schools, and community partners together to develop practical plans that address each young person’s unique strengths and needs.

If you are passionate about helping children and families navigate complex systems, respond to challenges, and achieve meaningful goals, this may be the opportunity for you.

What You'll Do

• Deliver care coordination services using the High-Fidelity Wraparound model.
• Build trusting, collaborative relationships with youth, families, caregivers, service providers, and community partners.
• Lead team meetings and help families develop individualized, measurable goals.
• Coordinate and monitor each youth's Plan of Care, Transition Plan, and Crisis Plan.
• Connect families with community services, programs, and other essential resources.
• Provide family support and stabilization during crises.
• Complete initial and ongoing Life Domain Assessments.
• Maintain accurate, timely, and confidential service documentation.
• Monitor service delivery, provider reports, outcomes, and flexible funding.
• Participate in continuous quality improvement and peer-review activities.
• Provide after-hours or on-call support when needed.
• Report major unusual incidents promptly and in accordance with agency requirements.

Qualifications: What You'll Bring

You have experience supporting children, youth, and families through behavioral health, child welfare, developmental disabilities, juvenile justice, education, or other community-based service systems.

You also bring:

• Strong communication, relationship-building, and organizational skills.
• The ability to coordinate multiple services, providers, and priorities.
• Sound judgment and effective problem-solving skills.
• Cultural responsiveness and an ability to work effectively with families from diverse backgrounds.
• Experience supporting youth affected by serious emotional disturbance, trauma, co-occurring behavioral health needs, or involvement with multiple child-serving systems.

Knowledge of one or more of the following areas:

• Family systems
• Community systems and resources
• Case management
• Child and family counseling or therapy
• Child protection
• Child development

Strong written communication skills and computer proficiency.

Education and Experience

Candidates must meet one of the following combinations:

• High school diploma or equivalent and at least three years of relevant experience
• Associate or bachelor's degree and at least two years of relevant experience
• Master's degree and at least one year of relevant experience

Why Join Lighthouse?

• Make a direct and meaningful difference in the lives of youth and families.
• Work collaboratively with professionals and community partners.
• Help families identify their strengths and build sustainable support systems.
• Develop experience across behavioral health, child welfare, education, and community-based care.
• Join a mission-driven organization committed to responsive and culturally informed services.