Care Coordinator / Direct Service Professional

Quality Care LLC; Town of Cottage Grove (WI); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

PTO

Health benefits

Job summary

Quality Care LLC in Wisconsin is seeking a Care Coordinator/Direct Service Professional for a hybrid role combining office support with in-home care. You will split time between the Care Coordination team and providing direct, compassionate assistance to clients in their homes.

The position emphasizes strong organization, clear communication, reliability, and the ability to manage paperwork while delivering personal support such as meal prep, transportation, and daily living activities.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and communication skills.
• Experience with office software and accurate paperwork.
• Compassionate, patient, reliable, and detail-oriented.
• Previous caregiving or direct support experience preferred but not required.
• Valid driver's license and reliable transportation.

Responsibilities

• Complete paperwork and documentation related to client services.
• Support scheduling, communications, and office organization to ensure smooth daily operations.
• Provide companionship, emotional support, and assistance with daily living activities such as meal preparation, housekeeping, and transportation.
• Help clients develop and maintain independent living skills in their home environment.
• Collaborate with other Care Coordinators and staff to promote client well-being.

Skills

Communication skills

Organizational skills

Computer literacy

Reliability

Compassionate demeanor

Valid driver’s license

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Quality Care LLC is seeking a dedicated and compassionate individual to join our team as a Care Coordinator / Direct Service Professional.

Role Overview:

This hybrid position combines administrative support duties with in-person care delivery. You will spend part of your time with the Care Coordination team working on office-related tasks, and the remainder providing direct support to clients in their homes.

Key Responsibilities:

• Complete paperwork and documentation related to client services, including data entry and filing.
• Support scheduling, communications, and office organization to ensure smooth daily operations.
• Provide companionship, emotional support, and assistance with daily living activities such as meal preparation, housekeeping, and transportation.
• Help clients develop and maintain independent living skills in their home environment.
• Collaborate with other Care Coordinators and staff to promote client well-being.

This role is ideal for candidates who enjoy a mix of administrative tasks and direct client interaction and seek a meaningful role that makes a real difference.

• High school diploma or equivalent required.
• Strong organizational and communication skills.
• Experience with office software and ability to handle paperwork accurately.
• Compassionate, patient, reliable, and detail-oriented personality.
• Previous experience in caregiving or direct support preferred but not required.
• Valid driver's license and reliable transportation.

Flexible scheduling, PTO, Health benefits