Care Coordinator Associate

MultiCare Health System; Puyallup (WA); On-site; USD 32,000 - 46,000; Part time

Benefits offered by this job

Competitive benefits package

Paid time off

Job summary

MultiCare Health System is seeking a Care Coordinator Associate at Good Samaritan Hospital in Puyallup, WA. You will join an interdisciplinary team to support hospital transitions and ensure smooth patient flow through the continuum of care.

The role emphasizes strong customer service, collaboration, and proficiency with data platforms, scheduling, and insurance authorizations to help patients and families navigate care efficiently.

Qualifications

• Post-secondary coursework in a health-related field.
• Bachelor's degree desirable.
• Minimum of 2 years experience in a healthcare setting; experience as HUC or clinical role preferred.
• Experience in utilization management, community resources, and/or financial and quality issues affecting patient care desirable.

Responsibilities

• Assist in cross continuum approach to hospital transitions as part of an interdisciplinary care team.
• Utilize multiple data platforms and troubleshoot as needed to support care coordination.
• Coordinate scheduling, insurance authorizations, and throughput to ensure smooth patient care transitions.

Skills

Customer service

Team collaboration

Technology literacy

Scheduling

Insurance knowledge

Authorization processes

Education

Post-secondary coursework in health-related field

Bachelor's degree desirable

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.3, Shift: Days, Schedule: Days

Position Summary

The Care Coordinator Associate is part of an interdisciplinary care team consisting of physicians and clinical professionals to assist in the cross continuum approach to hospital transitions. This position will be a key component to achieving collaborative practices that exemplify MultiCare Health System's commitment to patient centered care, community engagement, and focus on transition of care for patients with physical and behavioral healthcare needs.

The ideal candidate will have excellent customer service skills and a collaborative approach to ensure smooth throughput and care transitions for patients. The Care Coordinator Associate must be adept in technology to utilize multiple data platforms and troubleshoot as needed. In addition, this role requires organizational skills and familiarity with scheduling, insurance and authorizations.

Requirements

• Post-secondary coursework, preferably in a health related field
• Bachelor's degree highly desirable
• Minimum of 2 years experience in a health care setting, preferably as a Health Unit Coordinator (HUC) or in a clinical role such as medical assistant, certified nursing assistant or EMT
• Experience in utilization management, community resources, and/or financial and quality issues affecting patient care desirable

About Good Samaritan Hospital

MultiCare Good Samaritan Hospital is a 388-bed acute-care hub serving Puyallup and East Pierce County. As the area’s only hospital, it features a Family Birth Center, Level III Trauma and Neonatal ICUs, Level I Trauma Rehabilitation Center, Children's Therapy Unit and a 24-hour Emergency Department. Innovative facilities like the LEED Gold-certified Dally Tower and Pulse Heart Institute make Good Samaritan a dynamic workplace for clinicians eager to advance their careers in a state-of-the-art environment.

About the Puyallup Community

Nestled at the foot of Mount Rainier along the Puyallup River, Puyallup offers a welcoming small-town feel just 10 miles from Tacoma and 35 miles from Seattle. Residents enjoy unique dining, an antique-filled downtown, excellent schools and abundant parks and recreation - all while being close to big-city opportunities.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.20 - $33.38 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.