Care Coordinator 1

Paycom - ATS; Tacoma (WA); On-site; USD 29,000 - 39,000; Full time

Job summary

Paycom - ATS is seeking a Care Coordinator 1 in Tacoma to guide participants toward safety and stability, helping them access resources to achieve self-sufficiency. The role involves case management, community liaison, and coordinating with team members to support clients' goals.

The position emphasizes building relationships, documenting progress in an electronic system, and assisting with entitlements such as SSI, Food Stamps, and medical subsidies.

Qualifications

• BA preferred in psychology, sociology, social work or related field.
• AA required in psychology, sociology, mental health or related field.

Responsibilities

• Develop individualized plans to guide clients toward self-sufficiency.
• Analyze client outcomes and adapt engagement strategies as needed.
• Research and secure information on healthcare, social services, and education resources.
• Counsel participants on meeting needs and mobilizing resources.
• Assist with entitlement programs such as SSI, Food Stamps, and Medicaid.

Skills

HIPAA compliance

Entitlement programs access

Counselling techniques

Data reporting

Cultural competency

Driver’s license

Education

Bachelor's degree in Psychology, Sociology, Social Work, Mental Health or closely related field

Associate degree in Psychology, Sociology, Social Work, Mental Health or closely related field

Job description

Job Details: Job Location: 721 Fawcett Ave - Tacoma, WA 98402, Position Type: Full Time, Salary Range: $21.67 - $28.04 Hourly, Job Shift: Day, Job Category: Nonprofit - Social Services

The Care Coordinator 1 guides and assists participants in attaining initial safety and stability toward supporting self- sufficiency. The Care Coordinator 1 assists in accessing necessary resources, which will equip participants with tools to help them sustain their exit from poverty or provide tools to help them maintain a level of stability with government subsidies. This position provides case management services and builds relationships within the community.

Responsibilities

• Develop specific, individualized plans that serve as road maps for clients to get them to a self-sufficient status where they are working towards self-reliance.
• Analyze individual outcomes regularly, and continue to problem-solve and research new/innovative ways to engage successfully with participants who do not immediately respond to an offered approach.
• Research and secure information which may include healthcare, psychological and social factors that contribute to the participant’s situation, and evaluate such information along with participant’s capabilities, to more fully inform the development and ongoing assessment of the individualized plan.
• Counsel participants regarding plans for meeting needs, and aid participants in mobilizing inner capabilities and community resources for improving social functioning.
• Assist participants in securing entitlements such as SSI, AFDC, Food Stamps, Medical Coupons, State General Assistance, Local Welfare, Child Care and Veteran Benefits.
• Compile accurate data, prepare accurate reports and conduct follow up procedures utilizing an electronic case management reporting data system.
• Work collaboratively with team, management and other programs to ensure an overall plan for clients and guests.
• Other duties as assigned

Qualifications

• BA in Psychology, Sociology, Social Work, Mental Health or closely related field preferred
• AA in Psychology, Sociology, Social Work, Mental Health or closely related field of study required and
• Two years' experience working closely with individuals and families in need of assistance; understanding the theory and practice of multiple evidence-based and best practices utilized in case management.
• OR any combination of relevant education and experience that demonstrates ability to successfully complete essential responsibilities.
• Knowledge of HIPAA compliance when collecting and storing participant information.
• Knowledge and ability to access entitlement programs, community, social, medical, mental, chemical dependency services and/or education, job training and employment services within MDC and outside the organization as appropriate based on client(s) need.
• Knowledge and ability to successfully implement interviewing, counselling methods, principles, and techniques that result in measurable positive outcomes.
• Ability to analyze interventions for effectiveness, research and develop alternative interventions, openly solicit supervisory guidance and input.
• Proven ability to maintain accurate, thorough, timely and complete case files and ability to communicate professionally in writing and verbally; Knowledge of electronic recordkeeping for client information.
• Demonstrated ability to work with difference, specifically around race, ethnicity, religion, sexual orientation and gender identity, disability, etc., and how these differences contribute to disparate outcomes for these populations.
• Washington State Driver’s License; maybe required to drive company vehicle, and is insurable for purpose of transporting clients to scheduled appointments and/or visiting and monitoring client’s living environment.