Care Coordinator

Person Centered Services Care Coordination Organization, LLC; Town of West Seneca (NY); Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

20 days PTO first year

13 paid holidays

Health insurance (Medical Dental & VIs

401(k) 50% match up to 3%

Life insurance

Long-term disability

Lifestyle Spending Account up to $500

Wellness hours (3 hours/week)

Mentorship & coaching

Job summary

Person Centered Services Care Coordination Organization, LLC seeks a dedicated Care Coordinator to coordinate health, behavioral health, and community supports for individuals with IDD. You will advocate for needs across providers using a person-centered approach to ensure comprehensive care.

Responsibilities include developing Life Plans, managing caseloads, enrolling clients, and conducting home visits. Hybrid work enables flexibility while maintaining in-person onboarding.

Qualifications

• Bachelor’s degree with 2 years of relevant experience or RN with 2 years’ experience or Master’s with 1 year of relevant experience.
• Relevant experience includes direct care, coordination, or advocacy for individuals.
• License requirements per NYS OPWDD for the role.

Responsibilities

• Develop a comprehensive Life Plan with the individual and support network.
• Maintain a respectful, inclusive environment aligned with DEI values.
• Manage a tiered caseload and tailor services to needs.
• Complete enrollment and eligibility documentation.
• Meet individuals in homes or offices to conduct assessments and provide services.
• Work from home as needed and report to office at least weekly.

Skills

Care coordination

Patient advocacy

Home visits

Communication

Education

Bachelor’s degree + 2 years experience

Licensed Registered Nurse (RN)

Master’s degree in related field

Job description

Why Work For Person Centered Services?

When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals.

Benefits For Full-time Positions Include

• 20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year!
• 13 Paid Holidays
• Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision)
• 401(k) - the Company matches 50% of the first 6% up to a maximum of 3%
• Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses!
• Employee Discount and Wellness Programs - Currently providing 3 paid hours per week for exercise, volunteering or personal wellness!
• Professional development opportunities including mentorship program options and ongoing coaching

New Employee Orientation (NEO)

• All team members attend NEO offered Monday - Friday both onsite and online.
• Day one includes in-person training at our West Seneca, NY office to introduce our culture and Care Coordination

Hybrid Schedule

• Care Coordinators are required to attend three onsite days per week during the first 90 days to support on boarding and integration
• After successfully completing this period, team members may transition to a hybrid schedule for added flexibility. Supervisors may extend the on-site requirement if needed.

Care Coordinator: HYBRID

Person Centered Services Care Coordination Organization is looking for passionate Care Coordinators to work within a health home model serving people with intellectual and development disabilities. The Care Coordinator has an overall responsibility for coordinating and advocating for all aspects of the individual’s care including, but not limited to, health and behavioral healthcare, community supports, and other services required to meet the needs of the individual. Care Coordinators use a person-centered, holistic approach, where each person being served has their health care and other service providers collaborate to ensure their wants and needs are met. We’re in the business of helping people and always using a strengths-based approach.

Social workers, care managers, and case managers are encouraged to apply!

Position Responsibilities

• Develops a comprehensive, person-centered Life Plan with the individual and their circle of support, as well as their entire service provider team.
• Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company’s commitment to diversity, equity, and inclusion.
• Effectively manage a tiered caseload, while tailoring services to individual needs.
• Completes enrollment and eligibility documentation.
• Meets with individuals in their homes, physician/provider offices, and other public places in order to conduct assessments and provide services.
• Work independently from home, as well as reporting to the office at least once per week but may require more depending on business needs.

Requirements

• Bachelor's degree with 2 years of relevant experience OR a Licensed Registered Nurse with 2 years relevant experience OR Master's degree with 1 year of relevant experience
  • Relevant experience consists of providing direct care or support, coordination, and/or advocacy for any person(s) on a regular basis. Examples: Direct Support Professional, Teacher, Paraprofessional, Counselor, Social Worker, Care Coordinator, etc.
  • Minimum of a Bachelors degree, or a Licensed RN, is required by OPWDD in NYS
• Valid driver's license

Additional Details

• Full time
• Monday - Friday
• 8 Hour Shift
• No nights
• Hybrid

Job Description

#INDHP

Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, those such as staff selection, performance evaluation, administration of benefits, working conditions, staff programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical hereditary cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.