Care Coordinator

Integratedservice; Sugar Grove (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Hiring bonus

Job summary

Integrated Services for Behavioral Health (ISBH) in Ohio is seeking a Care Coordinator to lead child and family teams, coordinate services at home and in the community, and ensure voice and choice in care plans. The role supports youth with complex behavioral health needs across OhioRISE, requiring travel and strong documentation skills.

Qualified candidates will have relevant behavioral health experience, a driver’s license, and the ability to bill Medicaid.

Qualifications

• Experience providing services to children and families in behavioral health or related public sector fields.
• Three years with a high school diploma or equivalent; or two years with an associate or bachelor's; or one year with a master's.
• Hi-Fidelity Wraparound experience preferred (certification provided at time of employment).
• Two years in a care coordination role requiring high efficiency and attention to detail preferred.
• Experience with autism spectrum disorders and developmental disabilities preferred.
• Ability to bill Medicaid without restrictions.
• Valid driver's license and ability to operate a motor vehicle.
• Strong verbal and written communication skills.
• Ability to travel within the assigned service area.
• Confidentiality and HIPAA compliance required.

Responsibilities

• Develop, lead, and facilitate team meetings for the young person and their identified team.
• Provide care coordination within the family’s home, community, or preferred location.
• Partner with the youth, family, natural supports, and service providers to identify needs and services.
• Maintain required documentation to access and maintain OhioRISE benefits.
• Attend mandatory trainings and supervision which may require travel.
• Follow ISBH policies and confidentiality requirements.
• Utilize databases and Electronic Health Record systems for client documentation.
• Travel within service area; all other duties as assigned.

Education

High school diploma or equivalent

Associate or Bachelor's degree

Master's degree or higher

Verbal/written communication

Ability to bill Medicaid

Strong organization and attention to detail

Tools

HIPAA compliance

EHR systems

Job description

Career Opportunities with Integrated Services for Behavioral Health

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We are seeking a Care Coordinator!

Fairfield County, OH

This role is eligible for a $3,000 hiring bonus!

Join our Team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources. We serve southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.

OhioRISE is a Medicaid managed care program that provides specialized services for youth ages 0-20 with complex behavioral health and/or substance use needs.

The OhioRISE Care Coordinator is responsible for creating, planning, and organizing a team as defined by the family. This position facilitates child & family team meetings that support youth at home, in school, and in their communities with the goal of keeping families together and reducing hospitalizations. The team may include partnering with social service providers, community partners, and the families support systems. The care coordinators role includes leading the team in identifying needs, goals, and action steps to meet the families goals. The care coordinator ensures the youth and families have a voice and choice in all coordinated care and services provided.

The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.

Essential Functions:

• Uses a strengths based and solution focused mindset in all job functions and interactions internally and externally
• Develop, lead, and facilitate team meetings for the young person and their identified team.
• Provides care coordination within the family’s home, community, or preferred location
• Partners along with the young person, family, natural supports, and other service providers to identify care coordination needs/services to ensure the best outcomes for young people and families.
• Maintains required documentation to access and maintain OhioRISE benefits
• Meets quality and fidelity requirements as defined by ISBH OhioRISE standards
• Continually acquires and maintains knowledge of community resources.
• Attends mandatory in-person and virtual trainings and supervisions which will require travel
• Completes all assigned trainings within identified timelines and maintains required certifications
• Follows ISBH policies and procedures in maintaining confidentiality, professionalism, and incident reporting
• Utilizes databases and Electronic Health Record systems for accurate client documentation
• Maintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines
• Travel within assigned service area
• All other duties as assigned

Minimum Requirements:

• Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field is required
• three years with a high school diploma or equivalent; or
• two years with an associate degree or bachelor's degree; or
• one year with a master's degree or higher
• Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment) is preferred
• Two years of experience in a coordinated supportive services or care coordination role that required high efficiency, organization, and attention to detail is preferred
• Experience working with people with autism spectrum disorders and developmental disabilities is preferred
• Experience in one or more of the following areas is required:
  • family systems,
  • community systems and resources,
  • case management,
  • child and family counseling or therapy,
  • child protection, or,
  • child development
• Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders and who are engaged with one or more child serving systems (e.g. child welfare, intellectual and developmental disabilities, juvenile justice, education) is required
• Able to effectively communicate through verbal/written expression required
• Ability to use a personal vehicle or company vehicle to provide services in homes, schools, and community settings is required
• Ability to maintain confidential information is required
• Ability to adhere to all safety, rules, regulations and requirements is required
• Ability to bill Medicaid without restrictions is required
• A valid driver's license and the ability to operate a motor vehicle is required
• An appropriate level of auto insurance coverage is required
• Ability to manage deadlines within a fast-paced, high-volume environment is required
• Ability to operate in an Internet-based, automated office environment is required
• Ability to operate, receive and conduct on-camera video calls and/or meetings in an automated office environment is required
• Ability to maintain a minimum of 100mbps for high-speed internet connection is required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer is required
• Must be able to lift up to 15 pounds at times is required

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

• Medical
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

OUR MISSION

Delivering exceptional care through connection

OUR VALUES

Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right