Care Coordinator

Daymark Health Inc.; Rhode Island; On-site; USD 42,000 - 52,000; Full time

Job summary

Daymark Health Inc. in Providence, RI is seeking Health Care Partners to support integrated, whole-person care for patients. You will connect with patients and caregivers by phone, video, and in-home visits, helping navigate community resources and coordinate appointments.

This is a full-time, on-site role five days a week at our Providence, RI office. You will prioritize tasks in a fast-paced environment, ensure follow-ups, and document care coordination in the electronic health record with

Responsibilities

• Conduct structured social needs assessments and connect patients with community resources (transportation, financial assistance, food, equipment, emotional support).
• Support development of patients' care plans and participate in care conferences for quality delivery.
• Serve as the primary point of contact for virtual visit readiness and basic technology troubleshooting.
• Coordinate and schedule care including follow-ups and referrals.
• Prepare structured charts to ensure providers are visit-ready with accurate contact, insurance and care team details.
• Track completion of symptom surveys and ensure timely follow-ups and escalations as needed.
• Document social interventions and care coordination activities in the EHR in a timely, standardized format.

Job description

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark's comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans - and setting a new standard in cancer care.

Daymark's groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation's foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email.

ABOUT THE ROLE

Health (Care) Partners are core members of the Daymark care team, supporting integrated, whole-person care for our patients. In this role, you will coordinate social and logistical aspects of care, spending time connecting with patients and caregivers by phone, video, and occasionally in the home. You will help patients navigate community-based and social services, ensure follow-up appointments are scheduled, and support seamless coordination between Daymark and external providers.

This is a fast-paced, high-accountability environment. Success requires strong prioritization, attention to detail, and the ability to deliver high-quality work at speed.
Note: This is a full time position required to be onsite 5 days a week in Providence, RI office.

WHAT YOU'LL DO

• Conduct structured social needs assessments (SDOH) and connect patients with community resources, which may include transportation, financial assistance, food, medical equipment, or emotional support programs.
• Support development of patients' care plans and participate in case conferences to ensure quality care delivery.
• Serve as the primary point of contact for virtual visit readiness and basic technology troubleshooting.
• Coordinate and schedule care for patients, including scheduling follow-up visits and facilitating referrals.
• Own structured chart preparation to ensure providers are visit-ready, including accurate contact, insurance, and care team information.
• Track completion of our Symptom Survey, complete all appropriate follow ups, and escalated clinical concerns as needed.
• Document social interventions, tasks, and care coordination activities in the electronic health record in a timely and standardized format.

WHAT WE ARE LOOKING FOR