Care Coordinator

Suvida Healthcare LLC

Garland (TX)

In loco

USD 45.000 - 65.000

Tempo pieno

4 giorni fa

Candidati tra i primi

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro

Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

Suvida Healthcare LLC is seeking a Care Coordinator to work closely with the Nurse Care Manager in delivering high-quality care to high-risk patients in Garland, TX. Responsibilities include daily follow-ups, processing DME and home health orders, triaging calls, and retrieving hospital records for recently admitted patients.

The role requires Medical Assistant or LPN/LVN background, completion of a MA program, and a national certification (AAMA/CCMA or equivalent); bilingual English/Spanish is

Competenze

Minimum 3 years of Medical Assistant or LPN/LVN experience
Completion of a Medical Assistant program required
Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required

Mansioni

Conduct daily patient follow-ups for high-risk patients
Process DME and home health orders
Receive inbound triage calls and coordinate responses
Retrieve hospital records for recently admitted patients
Support Chronic Care and Transition of Care programs
Assist in procedures within the Medical Assistant scope of practice
Collaborate with the Nurse Care Manager to ensure seamless patient care
Identify barriers to care for high-risk patients
Coordinate care progression from acute to home or transitional facilities
Communicate with physicians, nurses, and care team
Facilitate discharge planning to optimize outcomes
Monitor patient progress and intervene as needed
Coordinate with external case managers and community resources
Participate in clinical performance improvement activities
Support Medicare HEDIS metric closure efforts

Conoscenze

Interpersonal communication

Organizational skills

Time management

Microsoft Office proficiency

Bilingual English/Spanish

Formazione

High school diploma

Medical Assistant program completed

Certification: AAMA/CCMA or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

What You'll Do

Position Summary

The Care Coordinator will play a pivotal role in delivering high-quality care to our patients at Suvida Healthcare. Working closely with the Nurse Care Manager, the Care Coordinator will be responsible for conducting daily patient follow-ups, processing durable medical equipment (DME) and home health orders, triaging calls, retrieving hospital records for recently admitted patients, and performing other clinical clerical tasks within the scope of practice for high-risk patients. Additionally, the Care Coordinator will undertake other tasks as assigned by the Nurse Care Manager.

Responsibilities

Conduct daily patient follow-ups for high-risk patients within the Chronic Care Program
Process DME and home health orders efficiently and accurately
Receive inbound triage calls from patients and coordinate appropriate responses to acute patient needs
Retrieve hospital records for patients recently admitted to external facilities
Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs
Assist in procedures within the Medical Assistant scope of practice for high-risk patients
Collaborate closely with the Nurse Care Manager to ensure seamless patient care delivery
Identify and address barriers to care for high-risk patients
Coordinate patient care progression throughout the continuum, including transitions from acute and post-acute settings to home or other transitional care facilities
Communicate effectively with physicians, nursing staff, and other members of the multidisciplinary care team
Facilitate patient discharge planning process to optimize outcomes and satisfaction
Monitor patient progress and intervene as necessary to ensure patient-focused, high-quality care
Collaborate with external case managers and community resources as needed
Actively participate in clinical performance improvement activities
Support activities to promote closure of care gaps and attainment of Medicare HEDIS metrics
Other tasks as assigned

What You'll Bring

Knowledge, Skills, and Abilities

Minimum 3 years of experience as a Medical Assistant or a, LPN / LVN
5 years' experience as a Medical Assistant preferred
Experience in chronic care management or related field preferred
Excellent interpersonal and communication skills
Strong organizational and time management abilities
Proficiency in Microsoft Office suite
Bilingual/Bicultural (English and Spanish) required

Education, Experience, Licensure, or Certification Requirements

High school diploma or equivalent

Completion of a Medical Assistant program required

Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required

Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Who We Are

At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.

Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos , to help achieve our Higher Purpose?

What Makes Us Unique

We are an empowered primary care team, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve.

How We Work

Our Culture & Core Beliefs