Care Coordination Sr SW

3110 Kennestone Hospital, Inc.; United States; On-site; USD 80,000 - 105,000; Full time

Job summary

Wellstar Health System in Georgia is seeking a Care Coordination Social Worker Sr to assess transitional care needs, coordinate discharge planning, and engage patients and families to ensure safe, timely transitions across the care continuum.

The role serves as a psychosocial expert and mentor to other social workers, collaborating with physicians and the care team to optimize discharge outcomes and resource connections, including end-of-life planning when appropriate.

Qualifications

• Bachelor's or Master's in Social Work required/preferred.
• Licensure in GA (LMSW/LCSW) required upon hire or as stated.
• Minimum 2 years healthcare acute care experience.

Responsibilities

• Perform psychosocial assessments and plan discharge accordingly.
• Coordinate complex care transitions and post-discharge resources.
• Collaborate with physicians and care team for care progression.
• Mentor and precept new social workers and interns.
• Participate in interdisciplinary rounds and care planning.

Skills

Psychosocial assessment

Care coordination

Interdisciplinary rounds

Communication

Mentoring

Education

Bachelor's Social Work or Master's Social Work

Tools

Electronic Health Records

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Job Summary:

The Care Coordination Social Worker Sr. (SW Sr ) is responsible for assessing transitional care needs, coordinating care across the continuum, and engaging with patient and family to assure care needs are met. Serves as an expert resource for complex patient and situations and serves as a consultant to the other care team members regarding patient's psychosocial and resource needs. In conjunction with the patient and physician, the SW Sr will assess, coordinate, and implement a timely, safe patient discharge plan to the next appropriate level of care. Overall, the role integrates and coordinates the patients transitional care plan into their individualized discharge plans based on needs and resources available.

Specific functions within this role include: Responsible for providing psychosocial assessments for patients to include timely and appropriate planning to advance the discharge plan. Assists in relaying information about community-based service offerings (e.g.-indigent care referrals and assistance, specialty care or post-acute placements, elder assistance, etc.) and offers guidance to patients/families to assist with multi-system factors that affect patient/family psychosocial dynamics. Serves as a specialist on issues related to psychosocial and discharge needs, end of life care planning, resource needs, etc. Will provide resource information necessary to aid patient/families in decision making up to and including support for end of life. Will partner and offer feedback to the RN Care Coordinator concerning complex social determinants of health issues, situational dynamics, and social needs. Will participate in orientation and precepting of new social work hires (as needed). The SW Sr will mentor other social workers in case reviews and discussion of difficult situations, to include, but not limited to assessing suicidal ideation, bereavement risk, social determinants of health, cultural or language barriers, abuse cases (both children and adult), along with many other scenarios. May have other duties assigned.

Core Responsibilities and Essential Functions:

Complex Disposition Planning

• Implements discharge planning and provides resource information in a timely and efficient manner for complex patients.
• Identifies and documents barriers for timely disposition.
• Understands eligibility processes and criteria for both private and public local, state, and federal resources to assist in planning a safe and appropriate transition for discharge.
• Responds to referrals for patient assistance from RN Care Coordinators, physicians and the care team.
• Participates in Interdisciplinary Rounds with the patients care team to confirm estimated date of discharge and make recommendations for best level of care transition at discharge.
• Initiates/facilitates post-acute referrals through departmental processes for timely transition to the next level of care.
• Provides financial needs assessment for patients requiring assistance for follow-up care throughout the continuum.
• Advocates and partners with the patient and family to empower them to make autonomous health care decisions keeping the patient and their wishes at the center of all discharge planning.
• Initiates/facilitates post-acute referrals through departmental processes for timely transition to the next level of care.
• Allows for any cultural or religious beliefs in providing service and continuity of care.

Assessment

• Based on preliminary screening of patients, initiates assessment of patients psychosocial risk factors and availability of resources to assist upon discharge.
• Partners with the PAS, financial counselor, and/ or UM nurse to assess insurance and coverage requirements for all payers to ensure adherence to those requirements.
• Collaborates with the patient and family, along with the physician(s) and other members of the care team to fully establish and support both the patients care progression and discharge plans.

Documentation

• Initial psychosocial /.functional assessment completed and documented in medical record.
• Ensure all records are up-to-date and documentation is understandable.
• Ensure timely and accurate documentation of progress notes and interactions with patient/family.
• Accounts for and indicates all services arranged/delivered in Electronic Health Record.
• Track avoidable days and report trends that lead to undesired outcomes.

Precepting/Mentoring

• Assist leadership with precepting new hires when needed.
• Mentoring new and less senior employees in addressing challenging situations in assisting patients/families through the continuum of care.
• Serves as a preceptor and/or mentor for student interns

Professional Development and Initiative

• Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.
• Supports departmental- based goals which contribute to the success of the organization.
• Participates in the development of protocols, procedures and performance improvement as indicated
• to optimize patient outcomes.

Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

Bachelors Social Work or Masters Social Work-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated. BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor LMSW - Lic Master Social Worker GA or LCSW - Lic Clinical Social Worker GA

Additional License(s) and Certification(s):

LMSW in State of GA (can be waived if have LCSW in State of GA) Upon Hire Required or ACM or CCM Upon Hire Preferred

Required Minimum Experience:

Minimum 2 years experience in healthcare in the acute care setting, related field or skilled care environment or community. Required or A background in medical social work in an acute care setting is highly Preferred and Required

Required Minimum Skills:

Excellent written and verbal communication skill. Medium Must possess maturity, self-confidence, objectivity, and positive attitude. Medium Self-directed with the ability to function well under stress, handle change, and function in a fast-paced environment Medium Strong assessment, interview, organizational and problem-solving skills. Medium Knowledge regarding local, state and federal regulations required. Medium Knowledge of community and state-wide resources and programs. Medium Ability to work collaboratively with physicians, members of the care team, and the patient/family to assist through the continuum of care. Medium

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life.

Connect with the most integrated health system in Georgia, and start a future that gives you more.

Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life - and our team members are the foundation of that care.

Mission, Vision & Values

At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.

OUR MISSION:

To enhance the health and well-being of every person we serve.

OUR VISION:

Deliver world-class healthcare to every person, every time.

OUR VALUES:

We serve with compassion We pursue excellence We honor every voice

Culture of Excellence

Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE "100 Best Companies to Work For" list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.