Care Coordination Specialist

Hackensack Meridian Health Inc.; Morrell Corners (NJ); On-site; USD 52,000 - 68,000; Full time

Job summary

Hackensack Meridian Health Inc. seeks a Care Coordination Specialist to support Transitions of Care and Utilization Management, including insurance authorizations, payer communications, and scheduling.

The role emphasizes collaboration with care teams and strong communication skills. Ideal candidates will have a High School diploma or GED, healthcare experience, and proficiency with computers, including Excel.

Qualifications

• High School diploma or GED required.
• Experience in the healthcare industry is preferred/required.
• Strong written, oral, and interpersonal communication skills.
• Proficient with computers, MS Word and Excel.

Responsibilities

• Perform selected services related to Transitions of Care and Utilization Management.
• Handle insurance authorizations and payer communications.
• Process appeals and denial information and assist with scheduling.

Skills

Communication skills

Computer skills

EPIC/INDICIA

Time management

Teamwork

Independence

Education

High School Diploma or GED

Tools

EPIC

INDICIA

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Care Coordination Specialist performs selected services and functions related Transitions of Care & Utilization Management, including insurance authorization, payer communications, Appeals and Denial information, and scheduling.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.


• Experience in the healthcare industry.


• Effective written, oral, and interpersonal communications skills.


• Proficient computer, word-processing and Excel spreadsheet skills.


• Ability to learn new computer systems, i.e.: EPIC, INDICIA.


• Educated in the unique clinical and discharge needs of the patients.


• Strong time management and priority-setting skills.


• Ability to work independently and as a team member.


• Self-directed with the ability to take the initiative to solve problems.

Education, Knowledge, Skills and Abilities Preferred:

• A minimum of 3 years recent experience in a hospital or medical setting.