Care Coordination Scheduler

Stryker Corporation; Longmont (CO); On-site; Confidential; Full time

Benefits offered by this job

Benefits package

Equity stock purchase program

401k contribution

Job summary

At Home Healthcare, a part of LHC Group and UnitedHealth Group family, is hiring a Scheduling Specialist to manage patient referrals and visit schedules using an online scheduling system. You will coordinate with clinicians and the Team Leader to match patient needs with appropriate experience and skills.

Responsibilities include maintaining a calendar of services, processing visits (scheduled, missed, rescheduled, reassigned, declined, delivered), and daily communication with field staff to

Qualifications

• High school education or equivalent experience.
• 1+ years of scheduling experience in a health care setting using an online scheduling system.
• Exceptional organizational, customer service, communication, and decision-making skills.
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Responsibilities

• Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

Skills

Organizational skills

Customer service

Communication

Decision-making

Education

High school diploma or equivalent

Tools

Online scheduling system

Job description

At Home Healthcare, a part of LHC Group and UnitedHealth Group family, is hiring a Scheduling Specialist to manage patient referrals and visit schedules using an online scheduling system. You will coordinate with clinicians and the Team Leader to match patient needs with appropriate experience and skills.

Responsibilities include maintaining a calendar of services, processing visits (scheduled, missed, rescheduled, reassigned, declined, delivered), and daily communication with field staff to