Care Coordination & Enrollment Analyst

State-of-Florida; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

The Florida Department of Health seeks a Human Services Analyst to support Ryan White Patient Care Programs in Fort Pierce. Responsibilities include intake, eligibility determinations, and referral coordination for HIV-related services across Area 15 counties.

The role also covers receptionist duties, data entry in CAREWare and HMS, and collaboration with case managers to ensure timely service delivery while maintaining client confidentiality.

Qualifications

• 1 year of customer service experience.
• 1 year experience in patient registration and assessment.
• Strong communication and data-entry abilities.

Responsibilities

• Receives referrals, verifies eligibility, and coordinates care for Ryan White Part B clients.
• Acts as receptionist at the main office, providing information and directing clients and service providers.
• Enters enrollment, eligibility, and case notes into CAREWare, HMS, and related data systems within specified timeframes.

Skills

Customer service

Eligibility verification

Communication skills

Data entry

Job description

The Florida Department of Health seeks a Human Services Analyst to support Ryan White Patient Care Programs in Fort Pierce. Responsibilities include intake, eligibility determinations, and referral coordination for HIV-related services across Area 15 counties.

The role also covers receptionist duties, data entry in CAREWare and HMS, and collaboration with case managers to ensure timely service delivery while maintaining client confidentiality.