Care Coordination Assistant: Smooth Patient Transitions

Luminis Health, Inc.; Annapolis (MD); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off

Tuition Assistance

Employee Referral Bonus

Paid Holidays

Disability Insurance

Life/AD&D

Descripción de la vacante

Luminis Health, Inc. is seeking a Care Management Assistant to support care transitions, coordinate referrals, and arrange transportation for patients in Annapolis, MD.

This role collaborates with Care Managers, Social Workers, and post-acute providers to streamline discharge planning and ensure timely patient care. The position requires a Bachelor’s degree with related experience or equivalent experience, strong communication skills, and knowledge of discharge planning processes.

Formación

• Bachelor’s degree plus one year of related experience, or high school diploma or equivalent and three years related work experience.
• Experience in care coordination, Care management, disease management, hospital/acute care setting, or customer service preferred.
• Knowledge of State and Local regulations, community resources, discharge planning, insurance verification, financial counseling, and/or medical billing a plus.
• Ability to communicate effectively, required.

Responsabilidades

• Assists in referral process by transmitting required patient documentation using web-based software system as requested by Care Manager or Social Worker, and verifies the facility received information.
• Prepares, completes, and distributes facility transfer packets. Identifies missing documentation and initiates appropriate follow-up to obtain information.
• Arranges ambulance and wheelchair van transportation for patients to facilities or home as requested by Care Manager or Social Worker; notifies facility and unit staff of arrangements.
• Documents patient choice, ambulance and wheelchair van arrangements in electronic medical record.
• Facilitates effective exchange of information with post-acute facility liaisons, home care liaisons and DME suppliers.
• Notifies Care Manager or Social Worker of any identified concern or delay in placement or post discharge supplies.
• Uses problem solving skills to avoid delays, coordinates with Care Manager, Social Worker or other personnel as needed.
• Delivers patient notification letters and obtains signatures; uploads into the electronic record.

Conocimientos

Care coordination

Administrative support

Patient communication

Scheduling appointments

Referral management

Transportation coordination

EMR documentation

Educación

Bachelor’s degree + 1 year related experience, or high school diploma + 3 years related experience

Care coordination or related healthcare experience preferred

Knowledge of state/local regulations and billing a plus

Ability to communicate effectively

Descripción del empleo

Luminis Health, Inc. is seeking a Care Management Assistant to support care transitions, coordinate referrals, and arrange transportation for patients in Annapolis, MD.

This role collaborates with Care Managers, Social Workers, and post-acute providers to streamline discharge planning and ensure timely patient care. The position requires a Bachelor’s degree with related experience or equivalent experience, strong communication skills, and knowledge of discharge planning processes.