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01 Salinas Valley Health Medical Center's Cardiac Diagnostic Outpatient Clinic seeks a patient-focused clerk to support scheduling, registration and data entry. You will help move patients through the clinic, answer phones, and assist with basic charting in Meditech and related systems.
Requirements include a high school diploma or GED, one to two years of clerical/scheduling experience, familiarity with medical terminology, and CNA/BLS certification within six months of hire.
Works under the supervision of the Cardiology Supervisor/Director.
Must be able to demonstrate the knowledge and skill necessary to provide care appropriate to the age of the patients served in the department.
Performs routine clerical functions not limited to scheduling, patient registration, answering telephones, data collection, or word processing.
Assists with the efficient flow of patients through departments while focusing on the delivery of quality care.
Performance is not limited to manipulating logistics, assisting with the ambulation of patients, or basic patient prep.
Promotes and supports a positive work environment by exercising productive communication.
Answers telephone in a professional manner and addresses or directs the call to the appropriate person.
Schedules and reschedules inpatient/outpatient procedures as needed, appropriately ensuring physician availability.
Also, assists Respiratory and Sleep Medicine with scheduling.
Confirms appointments and prepares and distributes department daily schedule up to 48 hours in advance to staff as needed.
Obtains and confirms authorizations and written orders are accurate with appropriate physician signature and requests updates as needed.
Responds to SharePoint requests within 15 minutes.
Welcomes patient upon arrival using AIDETS.
Pre/Registers patient in Meditech obtaining accurate demographic information, personal documentation, valid written order and scans into or updates EMR accordingly.
Ensures patient procedures are on appropriate schedules.
Performs e-sign and ensures COA and Facesheet transfers to Notes.
Provides patient with general procedure information/instructions, refers to clinical staff appropriately.
If appropriate, provides clinical staff with feedback regarding the patient’s ability to ambulate.
Maintains CWS/Outlook schedules/Calendars by scheduling vendors and anesthesia (Cath Lab), monthly staff meeting or peer reviews, and other meetings or events pertinent to department flow (Holidays, PM’s).
Utilizes PACS to transmit and print/burn CD’s of imaging studies.
Prepares Peripheral and Electrophysiology reports and hemodynamic logs and reports for 3rd party coding (MAMI).
Assumes active role and assists with data collection/organization in the quality improvement processes.
Supports and promotes a positive inter-departmental work environment.
Assists in review of Cath Lab hemodynamic procedure logs for equipment and billing accuracy.
Assist with patient flow to include ambulation of patient or assisting patient with un/dressing.
Assists with the efficient use of resources by aiding with the cleaning of rooms or patient prep.
Assists with verifying and expediting charges and billing corrections within 3 business days for Cardiac Wellness Center and CDOC.
Maintains department competency grid.
Maintains and records department procedure statistics.
Assists with the submission of Medicare month end reports (Cardiac Wellness Center).
Provides support to parallel departments as needed. (Cardiology/Wellness/CDOC/Cath Lab/Sleep Center/RT).
Performs other duties as assigned.
A minimum of a high school diploma or GED required.
Current BLS/Healthcare Provider status as per American heart Association standards.
New hires and transfers have up to 6 months from date of hire/transfer to obtain BLS/Healthcare Provider certification and must remain continually current.
One (1) to two (2) years of recent clerical/scheduling experience is preferred.
Medical terminology is strongly preferred.
Works under the supervision of the Registered Nurse.
The Nursing Aide performs basic patient care activities according to age appropriate and developmental needs of the patient.
May be required to work on other nursing units as assigned.
Assists with delivery of patient care by providing patient transportation as appropriate.
Should be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his/her unit.
Performs other duties as assigned.
Performs basic patient care activities according to the age appropriate and developmental needs of the patient.
Observes patients and reports any change in conditions to registered nurse.
Assists with admission, discharge and transfer of patients.
Answers call lights and responds appropriately.
Straightens patients' rooms, changes linens, performs routine department tasks.
Transports patients as appropriate.
Provides care for patients during transportation.
Order supplies as needed for patients and replenishes stock.
Utilizes positive communication skills to affect conflict resolution and teamwork.
Maintains a safe and clean work environment.
Contributes to cost-effective patient care by monitoring use of time, equipment and supplies.
Complies with safety policies and procedures in order to provide a safe environment for employees, patients and visitors.
Demonstrates necessary flexibility in regard to changes in Hospital or department activities.
Actively participates in achieving departmental goals.
Performs other duties as assigned.
Work requires knowledge generally acquired through a high school education or GED.
Job requires ability to read, write and speak English.
Completion of Nurse Aide Certification course or equivalent combination of education and experience.
Licensure: Certified Nurse Assistant (CNA) certification issued by the California Department of Public Health (CDPH) required.
State certification for staff hired after June 1998.
Current BLS/Healthcare Provider status as per American Heart Association standards required.
Experience: One year acute care experience preferred.
The hourly rate for this position is $31.15 - $37.49.
The range displayed on this job posting reflects the target for new hire salaries for this position.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Salinas Valley Health, formerly Salinas Valley Memorial Hospital, founded in 1953, is the cornerstone of what would eventually become Salinas Valley Health. Today, we serve thousands of individuals and families just like you throughout the Salinas Valley, Monterey Peninsula and the surrounding region. Each year, our highly trained team of healthcare professionals takes our renowned quality of patient care to the next level. Our team actively utilizes the latest medical techniques with our state-of-the-art technology to improve your health and well-being. In many cases this provides you and your family the opportunity to receive specialized care right here in your own community, without the need for travel. Our 263-bed acute care medical center employs more than 2,036 people and has a medical staff of more than 300 board-certified physicians across a broad spectrum of specialties, all dedicated to your care.