Cardiac MRI Tech Aide

Beth Israel Lahey Health; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Beth Israel Lahey Health in Boston seeks a Patient Transport & Clerk to support front desk and clinical teams. You will answer phones, greet patients, coordinate logs, and assist in exam flow.

The role emphasizes safety, teamwork, and clear English communication. With 0-1 years of related experience and a High School diploma, you will join a mission-driven healthcare system committed to patient care and operational excellence.

Qualifications

• High School diploma or GED required.
• Basic familiarity with computers.
• 0–1 years related work experience required.
• CPR/Basic Life Support certification preferred.

Responsibilities

• Provide clerical support including logs, phones, paging, and greeting patients.
• Report patient care or safety concerns and monitor patients as needed.
• Transport patients per department protocols and assist with transfers.
• Maintain cleanliness and inventory of rooms and equipment.
• Prepare exam rooms and set up equipment per protocol.

Skills

Written communications

Oral communications

Customer service

Teamwork

Education

High School diploma or GED

Basic Life Support certification preferred

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description

Essential Responsibilities

• Provides clerical support including: maintaining logs, answering phones, paging staff, printing requests, assigning transport and greeting patients.
• Recognizes and assumes responsibility for reporting patient care or safety concerns to appropriate staff. Monitors patients in the exam rooms or holding areas when needed. Observes patient's condition and reports any sudden change to a technologist, nurse or physician.
• Transports patients to and from the department according to departmental protocols. Notifies technologists of any delays that may affect operational work flow. Assists with patient transfers to and from exam tables and may assist the technologist with positioning the patient for the exam.
• Maintains orderliness and cleanliness of working area, stretchers and wheelchairs. Provides daily/monthly room, supply checks and inventory counts in accordance with the department's inventory procedure.
• Prepares exam rooms for procedures. Sets up equipment according to the department's exam protocol by selecting appropriate modes. Sets up accessory equipment and necessary medical/surgical supplies for examination. Performs miscellaneous duties such as collecting and transporting supplies.

Required Qualifications

• High School diploma or GED required.
• Certificate 1 Basic Life Support preferred.
• 0-1 years related work experience required.
• Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications

• Previous patient care experience.

Competencies

• Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
• Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
• Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
• Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
• Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
• Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
• Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
• Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Age based Competencies

Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature Of The Job

Very Heavy work: Exerting in excess of 100 pounds of force occasionally and/or 50 pounds of force continually. Employee is physically active in all elements of the job.

Pay Range

$18.50 - $24.90

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled