Cardiac Device Field Specialist – IHFM

Edwards Lifesciences; Chicago, Northern (IL, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Edwards Lifesciences is seeking a Clinical Specialist for the IHFM team based in Chicago. You will support Cardiologists, nurses, cath lab staff, and patients in effectively using the Cordella PA Sensor System, including training and troubleshooting in clinics and homes.

Responsibilities include on-site training, coordinating with the ASM, and collaborating with multiple departments to improve customer satisfaction across the territory.

Qualifications

• Associate's Degree in Nursing or related field.
• Minimum 5 years of experience with medical devices, Cathlab, or clinical acute care environment.
• Strong MS Office communication skills and documentation abilities.

Responsibilities

• Attend and support implant procedures inside and outside the territory.
• Maintain contact with customers to evaluate clinical and educational needs.
• Lead meetings with internal departments to identify root causes of field issues.
• Lead site initiation visits and other meetings inside and outside the territory.
• Provide on-site training for physicians, heart failure staff, and cath lab staff.
• Perform on-site field service activities and troubleshooting as needed.
• Represent IHFM at conferences and symposiums.
• Provide technical and clinical support to customers and patients.
• Collaborate with other departments to set priorities for product direction and customer satisfaction.

Skills

MS Office Suite

Education

Associate's Degree in Nursing or related field

Job description

Edwards Lifesciences is seeking a Clinical Specialist for the IHFM team based in Chicago. You will support Cardiologists, nurses, cath lab staff, and patients in effectively using the Cordella PA Sensor System, including training and troubleshooting in clinics and homes.

Responsibilities include on-site training, coordinating with the ASM, and collaborating with multiple departments to improve customer satisfaction across the territory.