Card Room Attendant

BallenIsles Country Club; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

PTO

Employee meals

Job summary

BallenIsles Country Club in Palm Beach Gardens, FL is seeking a Card Room Attendant to deliver exceptional guest service in the club's card room. You will greet members, respond to inquiries, restock snacks and beverages, and maintain clean service areas with a focus on safety and reliability.

The role requires basic education with potential on-the-job training, and includes benefits such as healthcare, retirement plans, PTO, and meals as part of a team-focused hospitality environment.

Qualifications

• Less than high school education or up to one-month related experience or training or equivalent combination of education and experience.
• Ability to read and speak English may be required to perform duties.

Responsibilities

• Greet and assist members and guests in the card room.
• Respond to inquiries and resolve issues promptly and professionally.
• Maintain appropriate supplies for food, beverages, and card-room operations; notify management when restocking is needed.
• Set up and breakdown snack and beverage stations; maintain cleanliness of service areas.
• Offer beverage service, including cocktails from the bar.
• Utilize POS system (Jonas) for service transactions.
• Keep tables and surfaces free of dishes and wastepaper; restock as needed.
• Ensure coffee cups and snack dishes are clean and replenished.
• Maintain clean card tablecloths and report needs for replacement or cleaning.
• Keep storage areas clean and organized.

Skills

Guest service

POS system Jonas

Communication

Education

Less than high school or 1 month experience

Tools

Jonas POS

Job description

BallenIsles Country Club
Palm Beach Gardens, FL 33418, USA

Description

BallenIsles Country Club in Palm Beach Gardens, FL is excited to announce the exceptional career opportunity of Card Room Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to private country club members.

Essential Duties:

• Greet and assist members and guests in the card room, ensuring they feel welcome and comfortable.
• Respond to inquiries and resolve any issues or concerns promptly and professionally.
• Maintains acceptable level of food and beverage and card room supplies. Notifies management well in advance when additional supplies are needed.
• Set up and breakdown of all snack and beverage stations and maintenance.
• Offer beverage service to include cocktail service from the bar.
• Ability to use POS service. (Jonas)
• Keep tables, counters and side tables clear of dirty dishes and wastepaper.
• Wash, dry and restock coffee cups and snack dishes.
• Fill and maintain snack containers. Assure there are fresh snacks and place daily orders as needed.
• Keep all card tablecloths clean. Inform management if replacement or deep cleaning is needed.
• Keep storage area clean and organized.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as requested.

Education/ Experience: Less than high school education or up to one-month related experience or training or equivalent combination of education and experience.

Physical Demands: Frequently stands and walks, uses hands, reaches with hands and arms. Occasionally sits, stoops, kneels, crouches, or crawls, talks, or hears. Occasionally lifts up to 20 lbs.

Job Knowledge, Skills, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Employee Meals

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.