Car Wash Team Member - Own the Shift, Make a Difference

Express Wash Operations LLC; Philadelphia (Philadelphia County); On-site; USD 17,000 - 22,000; Full time

Job summary

Take 5 Car Wash is seeking an Associate to guide guests through the wash experience, keep the site running smoothly, and contribute to a positive customer journey. The role is hands-on, requiring physical activity outdoors with a 60-day certification program to get you up to speed.

No prior experience is required. You will work across Welcome, Wash, Convenience, and General Duties stations, delivering proactive service and maintaining a clean site under safety standards.

Qualifications

• Customer-focused service approach and friendly demeanor.
• Ability to guide guests through the wash experience and upsell memberships.
• Team collaboration and effective communication on a fast-paced lot.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude. Support sales and membership growth through consistent processes and knowledgeable guidance. Assist with member sign-ups, changes, and account management. Follow company policies related to pricing and discounts.
• Wash Station Service: Follow safety procedures and maintain a clean, organized wash area. Assist with vehicle preparation, including identifying preexisting conditions. Operate wash equipment safely and efficiently. Communicate effectively with team members and management regarding operational issues.
• Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews. Manage member accounts, including cancellations, plan changes, and overall member experience (CX). Stock and organize detail centers to maintain accessibility and inventory accuracy. Empty trash cans regularly and maintain clean work areas. Maintain vacuum stations by checking for clogs and emptying canisters. Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• General Duties: Maintain professional conduct and adhere to uniform standards at all times. Perform opening and closing duties to ensure smooth operations. Clean and maintain the tunnel to ensure safety and operational efficiency. Prepare towels and other necessary materials to support daily operations.

Skills

Customer service

Sales

Teamwork

Outdoor work

Job description

Take 5 Car Wash is seeking an Associate to guide guests through the wash experience, keep the site running smoothly, and contribute to a positive customer journey. The role is hands-on, requiring physical activity outdoors with a 60-day certification program to get you up to speed.

No prior experience is required. You will work across Welcome, Wash, Convenience, and General Duties stations, delivering proactive service and maintaining a clean site under safety standards.