Car Wash Team Member - Growth & Customer Service

Express Wash Concepts; Newark (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Uniforms

Paid vacation

Unlimited Wash Club

50% off retail items

Recognition programs

Ongoing training and professional dev

Job summary

Express Wash Concepts is hiring at Moo Moo Express Car Wash in Newark, OH. The Team Member role starts at $15.00/hour with opportunities to advance, delivering fast, eco-friendly car care and exceptional customer service.

You will greet customers, upsell the Unlimited Wash Club, operate POS and basic retail equipment, and maintain safety and quality standards. The employer offers training, uniforms, paid vacation, and growth opportunities within a fast-growing, award-winning team.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Work outdoors in all weather conditions.
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.

Responsibilities

• Educate customers on the benefits of the Unlimited Wash Club.
• Greet and exceed customer expectations through strong first impressions.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality assurance through Quality Control checks.
• Comply with all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Understand and operate basic retail equipment (computer, POS, etc.).
• Pitch our membership when interacting with new customers.
• Learn the wash process and equipment to expand the knowledge base.
• Perform other related duties as required and assigned.

Skills

Customer service

Sales

Retail operations

POS operation

Cash handling

Education

High school diploma or equivalent

Tools

POS

Computer literacy

Job description

Express Wash Concepts is hiring at Moo Moo Express Car Wash in Newark, OH. The Team Member role starts at $15.00/hour with opportunities to advance, delivering fast, eco-friendly car care and exceptional customer service.

You will greet customers, upsell the Unlimited Wash Club, operate POS and basic retail equipment, and maintain safety and quality standards. The employer offers training, uniforms, paid vacation, and growth opportunities within a fast-growing, award-winning team.