Car Wash Team Member

Golden Nozzle Car Wash; Auburn (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Career growth

Job summary

Golden Nozzle Car Wash is seeking a Team Member to deliver exceptional customer service while supporting daily operations. You will interact with customers, assist with sales initiatives and memberships, keep the site clean and safe, and help optimize vehicle throughput for a smooth experience.

The role requires flexibility for evenings, weekends, and holidays, with outdoor work in varied weather. Starting pay is $15.00 per hour, with potential bonuses based on performance; average earnings

Qualifications

• Age: at least 16 years old.
• Education: read, write and perform arithmetic at an eighth-grade level.
• Availability: flexible to cover evenings, weekends, holidays.
• Adaptability: respond calmly to emergencies and follow procedures.

Responsibilities

• Provide best-in-class customer service by addressing inquiries and concerns promptly.
• Recite standard greetings on-site and assist with sales initiatives and memberships.
• Maintain cleanliness and safety of the facility, equipment, and grounds.
• Help optimize vehicle throughput to reduce wait times and improve experience.
• Follow all safety procedures and regulatory standards and monitor inventory.

Skills

Customer service

Sales support

Safety compliance

Effective communication

Teamwork

Job description

**Car Wash Team Member – Golden Nozzle Car Wash****Support the Team. Drive Daily Operations. Deliver an Exceptional Customer Experience.****Golden Nozzle Car Wash is looking for hard-working, dedicated, customer-focused individuals who enjoy interacting with customers and helping make a difference in the world. As a Team Member, you will thrive in a fast-paced environment and be passionate about operational excellence and outstanding customer service. This position offers the opportunity to continue growing your skills while advancing your career within the organization.****What You’ll Do:****A day in this role may include:*** **Customer Interaction: Provide best-in-class customer service by addressing inquiries and concerns promptly and professionally.*** **Sales Support: Recite standard customer service greetings using an on-site electronic tablet and assist with executing sales initiatives and membership growth strategies.*** **Site Maintenance: Help ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times.*** **Workflow Optimization: Support efforts to optimize vehicle throughput to minimize wait times and enhance the customer experience.*** **Safety & Compliance: Follow all company safety procedures and regulatory compliance standards.*** **Operational Support: Perform general housekeeping duties and monitor inventory levels to assist with restocking chemicals and supplies.****Core Competencies*** **Customer-Centric Mindset*** **Results-Driven Execution*** **Safety & Operational Compliance*** **Effective Communication (Verbal and Written)****Requirements*** **Age: At least 16 years of age.*** **Education: Read, write, and perform arithmetic calculations (such as making change) at an eighth-grade level.*** **Availability: Flexible availability to cover shifts including evenings, weekends, and holidays. Working at least one day on the weekend is required.*** **Adaptability: Ability to remain calm and respond according to policies and procedures during emergencies.****Physical Requirements*** **Lifting: Ability to lift, carry, and hold up to 50 lbs.*** **Environment: Ability to work outdoors in various weather conditions with temperatures ranging from -10°F to 100°F.*** **Stamina: Must be able to stand, walk, and move around vehicles for extended periods of time.*** **Exposure: Ability to tolerate exposure to gasoline fumes and cleaning products.****Why Join Golden Nozzle?*** **Competitive Pay: Average $17.25 - $20.25 per hour (includes wages and performance-based bonuses).*** **Bonuses: Additional weekly bonuses on cars washed and monthly passes sold.*** **Career Growth: We promote from within and offer leadership development and advancement opportunities.*** **Environment: A fast-paced, team-oriented environment where you can make a direct impact on customer satisfaction.**Starting Rate: $15.00**Benefits:** Eligible team members may participate in medical, dental, and vision coverage, 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Benefits eligibility and plan provisions are subject to program terms.