Car Wash Shift Supervisor

Circle K Stores Inc.; St. Charles (IL); On-site; USD 42,981,000 - 45,847,000; Full time

Benefits offered by this job

Competitive pay

Vacation and paid time off

Medical/Dental/Vision

401K with company match

Free employee car wash membership

Tuition reimbursement

Career growth opportunities

Team-oriented environment

Job summary

Circle K Stores Inc. in St. Charles, Illinois is seeking a Car Wash Attendant to deliver exceptional customer service at our outdoor car wash facility.

You will greet customers, explain wash options, and ensure a safe, clean site while following DRB protocol and PM training requirements. The role emphasizes a strong focus on customer satisfaction, basic troubleshooting, and reliable performance during flexible shifts including days, evenings, overnights, and weekends.

Qualifications

• High School diploma or GED preferred.
• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Able to work weekends.
• Able to demonstrate responsibility while Site Manager is off site.
• Enforces all safety policies.
• Understands the functions of all chemical room equipment.
• Assist your Site Manager with tunnel and chemical room equipment repairs.
• Able to clean out solenoids.

Responsibilities

• 60% Customer Interaction
• 30% Site Upkeep (Cleaning/Maintaining)
• 5% Opening/Closing Procedures
• 5% Basic Troubleshooting

Skills

Excellent communication

Customer service

Active listening

Sales skills

Weekend availability

Safety awareness

Problem solving

Education

High School diploma or GED

Tools

Chemical room equipment

Tunnel equipment

Job description

Store 4701835: 1625 W Main St, St. Charles, Illinois 60174

Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type

ESSENTIAL DUTIES AND RESPONSIBILITIES

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:

• Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly, and attentive manner.
• Responsible for greeting customers, answering questions, and explaining the wash options available.
• Ensure that customers are satisfied and that any inquiries, incidents and issues are reported in a timely manner.
• Satisfactorily able to complete all Car wash Attendant job duties.
• Understands how to troubleshoot basic XPT and DRB issues.
• Follows “DRB Protocol”.
• Read “Supervisor Level DRB” training course.
• Attend Preventative Maintenance Training and complete 5 Day Preventative Maintenance Reports to work on time and follows the dress and appearance code.
• Minimum 6 months as CWA before advancement.

Duties and Job Breakdown Percentages:

• 60% Customer Interaction
• 30% Site Upkeep (Cleaning/Maintaining)
• 5% Opening/Closing Procedures
• 5% Basic Troubleshooting

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High School diploma or GED preferred.
• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Able to work weekends.
• Able to demonstrate responsibility while Site Manager is off site.
• Enforces all safety policies.
• Understands the functions of all chemical room equipment.
• Assist your Site Manager with tunnel and chemical room equipment repairs.
• Able to clean out solenoids.

PHYSICAL DEMANDS

In performing the duties of this position, the employee is frequently required to stand and walk throughout the workday; use of hands; reach with hands and arms; climb or balance; stop, crouch and kneel. The employee must be able to work in damp and humid conditions. The employee must be able to work in outdoor variable weather conditions. The employee may have to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs.

EXPERIENCE

Customer service and some Car Wash experience preferred.

WORKING ENVIRONMENT

The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others. This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.

SUPERVISION RECEIVED

The Level 1 Supervisor must be able to work with minimum direction and periodic supervision.

BENEFITS

• Competitive Pay plus commission Opportunities.
• Paid Vacations
• Large Stable employer Medical, Dental, and Vision Coverage
• 401K plan with competitive company match
• Free Employee Car Wash Membership
• Tuition Reimbursement
• Work with fun motivated people
• Fast Career opportunities

EEO AND DISABILITY STATEMENTS

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.

Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

NOTE

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.

HIRING RANGE

$15.00 to $16.00

OUR MISSION

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.