Car Wash Shift Lead: Lead & Coach a High-Volume Team

Raindrop Car Wash; Trussville (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Raindrop Car Wash seeks a capable Shift Lead to help run daily operations, supervise teams, and ensure a high-quality wash experience for every customer. In this role you will drive upsell of memberships at the kiosk, oversee staff coverage, coach teammates in the moment, and keep prep, lot, and kiosk moving smoothly under varying conditions.

The position requires strong leadership in high-volume settings, reliable attendance, and the ability to manage multiple tasks while ensuring safety and

Qualifications

• Strong verbal communication skills.
• Ability to multitask and lead by example in high-volume environments.
• Reliable attendance and schedule flexibility.
• Practical knowledge of wash equipment and flow.
• Ability to observe and respond quickly to issues on site.
• Calm, confident demeanor under pressure.
• Willingness to support both teammates and customers at all levels.
• Attention to detail and pride in site presentation.
• Ability to stand and move for long periods and lift 35+ pounds as needed.

Responsibilities

• Drive membership sales when operating in kiosk lane, especially during peak period.
• Serve as the shift supervisor when the upper management is not present.
• Maintain consistent coverage and proper positioning of all customer associates.
• Deliver corrective coaching or redirection in the moment.
• Ensure prep, lot, and kiosk functions are active, organized, and on pace.
• Identify, document, and fix basic equipment issues.

Skills

Verbal communication

Multitask leadership

Attendance & flexibility

Wash equipment knowledge

Issue identification

Calm under pressure

Team & customer support

Attention to detail

Physical stamina

Job description

Raindrop Car Wash seeks a capable Shift Lead to help run daily operations, supervise teams, and ensure a high-quality wash experience for every customer. In this role you will drive upsell of memberships at the kiosk, oversee staff coverage, coach teammates in the moment, and keep prep, lot, and kiosk moving smoothly under varying conditions.

The position requires strong leadership in high-volume settings, reliable attendance, and the ability to manage multiple tasks while ensuring safety and