Car Wash Operations Associate – Own the Day

Whistle Express Car Wash; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Whistle Express Car Wash is seeking an Associate to start on the lot, in the tunnel, and at the vacuum station. You will welcome guests, guide them through the wash experience, and help maintain a fast, clean, and safe operation.

This hands-on role emphasizes customer service, membership support, and teamwork. No experience required; a 60-day certification program prepares you from day one, with opportunities to grow into site leadership.

Qualifications

• Provide excellent customer service and support membership growth.
• Assist with member sign-ups and account management.
• Follow pricing and discount policies.
• Operate wash equipment safely and efficiently.
• Communicate effectively with teammates and management.

Responsibilities

• Welcome guests and guide them through the wash experience.
• Support sales and membership growth through consistent processes.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Wash station: prepare vehicles and operate equipment safely.
• Engage with customers professionally to ensure a positive CX.
• Manage member accounts, including cancellations and changes.
• Maintain wash area cleanliness and inventory.

Skills

Customer service

Sales skills

Membership management

Team communication

Safety procedures

Equipment operation

Outdoor work

Tools

Wash equipment

Job description

Whistle Express Car Wash is seeking an Associate to start on the lot, in the tunnel, and at the vacuum station. You will welcome guests, guide them through the wash experience, and help maintain a fast, clean, and safe operation.

This hands-on role emphasizes customer service, membership support, and teamwork. No experience required; a 60-day certification program prepares you from day one, with opportunities to grow into site leadership.