Car Wash Guest Experience Specialist

Champion Xpress Carwash; Waverly (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Champion Xpress Carwash in Iowa seeks a team member to greet guests, safely load vehicles into the tunnel, and perform routine daily tasks. The role emphasizes safety, guest service, and knowledge of wash packages.

You will learn LEAP conflict resolution, operate RFID/License Plate Recognition reads, and participate in the nightly close-down. This position requires physical stamina, the ability to lift up to 50 lbs, and willingness to work in all weather.

Qualifications

• Knowledgeable on property safety and layouts.
• Knowledgeable of what not to wash.
• Greet guest as they approach the car wash tunnel.
• Safely guide and load each vehicle per size.
• Able to lift up to 50 lbs.
• Attend all mandatory trainings and team meetings.
• Follow safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
• Willing to work in all weather conditions.

Responsibilities

• Safely load and unload vehicles as they pass through the wash tunnel.
• Perform safety inspection of vehicles before wash.
• Complete nightly close down checklist.
• Complete daily shift report to document shift performance.
• Maintain clean, organized car wash facility.
• Assist in cleaning the facility and equipment as needed.
• Engage with guests using the 4 Steps of Service.
• Inform customers about memberships and promotions.

Skills

Customer service

Safety awareness

Guest interaction

Team training

Conflict resolution

Ladder safety

Equipment knowledge

Tools

RFID reader

License Plate Recognition

RFID stickers

Job description

Champion Xpress Carwash in Iowa seeks a team member to greet guests, safely load vehicles into the tunnel, and perform routine daily tasks. The role emphasizes safety, guest service, and knowledge of wash packages.

You will learn LEAP conflict resolution, operate RFID/License Plate Recognition reads, and participate in the nightly close-down. This position requires physical stamina, the ability to lift up to 50 lbs, and willingness to work in all weather.