Car Wash Guest Attendant (7965)

The Wash Shop; Reno (NV); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental and vision

401(k) with matching

Paid time off

Employee discount

Résumé du poste

The Wash Shop in Reno, NV is seeking a Guest Attendant to greet guests and help them choose the best wash package for their vehicle.

You will educate guests on services and promotions, inspect for washability, and note any pre-existing vehicle conditions to ensure safe processing. This in-person role reports to the Manager and involves daily assignments.

Qualifications

• Must be energetic and guest-focused with a positive attitude.
• Excellent customer service and communication.
• Ability to assess washability and promote packages.

Responsabilités

• Greet guests and assist in selecting the best wash package.
• Educate guests on services and promotions.
• Inspect vehicle for washability and note pre-existing conditions.
• If risk is present, guide guest through exit lane to avoid damage.
• Record data and maintain a clean, safe work area.

Connaissances

Positive attitude

Energetic

Guest-focused

Driven

Description du poste

The Guest Attendant position is an important role; GA is the first person our guests encounter and sometimes the only person guests talk to at our car wash.

Guest Attendants should have the following traits

• Positive Attitude
• Energetic
• Guest Focused
• Driven

The greeter should be a positive, public relations person for the wash, who makes each visit to the wash an enjoyable one from a personnel perspective.

Responsibilities

The Guest Attendant greets guests and assists in selecting the best wash package or wash program for their vehicle, educates the guests on all services and offers any special promotions. It’s important to inspect the vehicle for its washability:

• Items for inspection are power antennas that cannot be lowered, oversized racks or hitches, pre-existing damage on the vehicle - scratches, loose molding or aftermarket items that could be damaged in the wash.
• Should the vehicle have a pre-existing condition, the guest will be made aware and it will be noted via pointing to the condition so that video cameras will see this. If the guest does not want to assume risk for their potential problem, they should be helped through the exit lane and out of the wash line.

This role reports directly to the Manager and involves no direct supervisory responsibilities. Daily assignments are provided by the Manager.

Major Accountabilities

• Timeliness and quality of service provided
• Accurate and timely data input into the computer system
• Prompt and courteous customer service
• Maintenance of a clean and safe work area
• Adherence to safe work habits
• Compliance with clean and proper uniform usage and good hygiene
• Effective employee relations

Schedule

• 8-hour shift
• Monday to Friday
• Weekend availability required

Work Location

In-person at our car wash facility.

Your Benefits

• Health insurance, dental and vision
• Ancillary Benefit Options
• Flexible spending account/Health savings account
• 401(k) with matching
• Paid time off/Sick time
• Employee discount