Car Wash Customer Experience Specialist | Growth & Perks

Bigdanscarwash; Florida; On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Paid training

Hourly rate plus commission

Incentive bonus opportunities

Tuition assistance

Free car washes

Job summary

Big Dan's is hiring a Customer Service Associate to ensure a fast, friendly car wash experience. You will load vehicles, keep the site clean, operate the pay station, greet guests, and assist customers to ensure exceptional service at every visit.

Ideal candidates are team players with a positive attitude, comfortable with a fast-paced, outdoor work environment, and willing to learn safety, mechanical, and customer service skills. Training is provided.

Qualifications

• Friendly, service‑oriented approach with a positive attitude.
• Ability to work well with teammates and follow procedures.
• Interest in learning new skills in safety, mechanical, and customer service.
• Maintain a clean, professional appearance per standards.
• Stand for extended periods; lift up to 25 pounds as needed.
• Able to operate electronic devices (POS, etc.).
• Show hustle and a sense of urgency in a fast‑paced environment.

Responsibilities

• Load vehicles into the tunnel safely and efficiently.
• Maintain the site’s cleanliness and appearance.
• Operate the pay station with professionalism.
• Warmly greet guests and assist customers to meet their needs.
• Contribute to an extraordinary customer experience on every visit.

Skills

Customer service

Teamwork

Willingness to learn

Professional appearance

Stamina

Physical lifting

Basic tech usage

Initiative / urgency

Job description

We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction.

Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We’re seeking dedicated individuals who seek toexceed expectations, deliver anextraordinary customer experience, and provide anexceptionally clean car—every customer, every visit.

The Customer Service Associate (CSA) plays a vital role in creating a top-tier car wash experience by ensuring every customer enjoys a safe, efficient, clean, and friendly visit. Key responsibilities include loading vehicles into the tunnel, maintaining the site’s cleanliness and appearance, operating the pay station with professionalism, warmly greeting guests, and assisting customers to ensure their needs are met with exceptional service.

We offer you:

• Fast-paced, high-volume environment (You won’t be bored.)
• Active work outside (Don’t like being inside? You’ll love our work.)
• Growth opportunity (We promote from within, Big Dan's is rapidly expanding with the opportunity of Management positions at current or future locations)
• Paid training.
• Hourly rate plus commission.
• Incentive bonus opportunities.
• Tuition assistance.
• Free car washes!

We want you to:

• Serve our customers in a friendly manner with a big smile!
• Be cooperative with your team members and follow our systems.
• Like to learn new skills in areas of safety, mechanical, and customer service.
• Maintain a clean appearance according to our standards.
• Be able to stand for extended periods of time.
• Be able to lift a minimum of 25 pounds.
• Be able to operate electronic devices.
• Be willing to hustle and have a sense of urgency.

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