Car Wash Customer Experience Specialist

Quick Quack Car Wash; Edinburg (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Quick Quack Car Wash is looking for fun and energetic Team Members to join our rapidly growing organization. The person will be working on-site at the car wash, greeting and interacting with customers in a kind and professional manner.

Team Members will also have the responsibility of maintaining general housekeeping at the site, cashiering, guiding customers into the car wash showroom, and more! Essential duties include greeting customers, explaining services, handling transactions, assisting

Qualifications

• Must be able to smile and maintain a clean appearance as per dress and grooming standards.
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• High school diploma or equivalent preferred.

Responsibilities

• Greets customers as they enter the location.
• Maintains awareness of services provided by Quick Quack Car Wash.
• Explains services provided by Quick Quack Car Wash to customers.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift.
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
• Holds advertising signs and performs other marketing-related functions.
• Properly uses sales membership pitch when interacting with new customers.
• Sells additional services and vending items by recognizing opportunities and benefits to the customer.
• Accurately and efficiently complete sales transactions and maintains proper cash accountability at POS registers.
• Stocks and maintains merchandise in vending cart.
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash).
• Explains car wash entry procedure to customers and follows exact car loading and 'prepping' procedures, ensuring employee and/or customer safety is not jeopardized.
• Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3–5 years.

Job description

Quick Quack Car Wash is looking for fun and energetic Team Members to join our rapidly growing organization. The person will be working on-site at the car wash, greeting and interacting with customers in a kind and professional manner.

Team Members will also have the responsibility of maintaining general housekeeping at the site, cashiering, guiding customers into the car wash showroom, and more! Essential duties include greeting customers, explaining services, handling transactions, assisting