Car Wash Customer Experience Associate

Quick Quack Car Wash; Everett (WA); On-site; USD 21,000 - 26,000; Full time

Job summary

Quick Quack Car Wash is seeking friendly Team Members to greet customers, operate the register, and help maintain a clean, welcoming car wash site. You will be on-site, interacting with customers in a professional, upbeat manner, and supporting various duties as needed.

Ideal candidates can read and write clearly, work flexible hours including weekends and holidays, and lift up to 50 pounds. High school diploma preferred. EOE.

Qualifications

• Must be able to smile and maintain a clean appearance.
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must be able to perform repetitive movements over long periods.
• Must be able to lift up to 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Greets customers as they enter the location
• Maintains awareness of services provided by Quick Quack Car Wash
• Explains services provided by Quick Quack Car Wash to customers
• Assists customers with questions or price discrepancies
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary
• Holds advertising signs and performs other marketing-related functions
• Properly uses sales membership pitch when interacting with new customers
• Sells additional services and vending items by recognizing opportunities and benefits to the customer
• Accurately and efficiently completes sales transactions and maintains proper cash accountability at POS registers
• Stocks and maintains merchandise in vending cart
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
• Explains car wash entry procedure to customers and follows exact car loading and "prepping" procedures, ensuring employee and/or customer safety is not jeopardized

Skills

Customer service

Cash handling

Reading and writing

Flexible hours

Communication

Education

High school diploma or equivalent

Job description

Quick Quack Car Wash is seeking friendly Team Members to greet customers, operate the register, and help maintain a clean, welcoming car wash site. You will be on-site, interacting with customers in a professional, upbeat manner, and supporting various duties as needed.

Ideal candidates can read and write clearly, work flexible hours including weekends and holidays, and lift up to 50 pounds. High school diploma preferred. EOE.