Car Wash Attendant & Guest Experience Pro

Champion Xpress Carwash; Galesburg (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Cash tips

Digital tips

Job summary

Champion Xpress Carwash is seeking a team member to greet guests, load vehicles safely, and operate tunnel equipment. You will perform safety inspections, handle incidents, and participate in nightly closing tasks while promoting our Memberships and the Difference.

This role requires lifting up to 50 lbs, outdoor work in all weather, and training new teammates on approved modules. A strong focus on guest service and safety is essential.

Qualifications

• Greet guests as they approach the car wash tunnel.
• Knowledge of safety protocols and e-stop locations.
• Able to operate and adjust car wash equipment.
• Mentor and train new team members on approved modules.
• Familiar with the LEAP conflict resolution process.

Responsibilities

• Greet guest as they approach the car wash tunnel
• Safely guide and load each vehicle per size
• Use bug prep gun to prepare vehicles
• Perform safety inspection of vehicles before wash
• Make adjustments to car wash equipment
• Handle tunnel incidents safely
• Complete nightly close down checklist
• Engage guests with the 4 Steps of Service
• Inform guests about memberships and differences
• Train new team members on training modules
• Maintain facility cleanliness and safety
• Attend mandatory trainings and meetings
• Work in all weather conditions and lift up to 50 lbs

Skills

Guest greeting

Safety procedures

Equipment operation

Training others

Conflict resolution

Tools

Tunnel equipment

Job description

Champion Xpress Carwash is seeking a team member to greet guests, load vehicles safely, and operate tunnel equipment. You will perform safety inspections, handle incidents, and participate in nightly closing tasks while promoting our Memberships and the Difference.

This role requires lifting up to 50 lbs, outdoor work in all weather, and training new teammates on approved modules. A strong focus on guest service and safety is essential.