Car Wash Associate - Own the Day, Move Fast

Whistle Express Car Wash; Muskogee (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

60-day certification program

Job summary

Whistle Express Car Wash is seeking an Associate to guide guests through the wash experience, keep the site running smoothly, and contribute to a positive day for customers. This hands-on role covers the front line, wash area, and support stations, with a 60-day certification program to get you started.

It's a fast-paced, outdoor environment where you are on the move and making an immediate impact on guest satisfaction.

Qualifications

• Customer service experience preferred but not required.
• Ability to work in a fast-paced, hands-on environment.
• Willingness to learn through a 60-day certification program.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

Skills

Customer service

Teamwork

Physical fitness

Job description

Whistle Express Car Wash is seeking an Associate to guide guests through the wash experience, keep the site running smoothly, and contribute to a positive day for customers. This hands-on role covers the front line, wash area, and support stations, with a 60-day certification program to get you started.

It's a fast-paced, outdoor environment where you are on the move and making an immediate impact on guest satisfaction.