Car Wash Assistant Manager Level 2

Circle K; Town of Riverview (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay with commission

Paid time off

Health benefits

401(k) with match

Tuition reimbursement

Free car wash

Job summary

Circle K is hiring for a full-time store role in Riverview, FL. The position involves supervising shifts, coaching staff, and ensuring excellent customer service in a dynamic car wash environment.

Responsibilities include training team members, handling customer inquiries, and adhering to safety policies. The ideal candidate has prior retail or supervisory experience and strong leadership and communication skills.

Qualifications

• High school diploma; 6–12 months retail/management experience preferred.
• Strong leadership and communication skills.
• Experience building teams and delivering customer service.

Responsibilities

• Train and coach staff; drive employee engagement and recognition.
• Perform shift supervision and assume Site Manager responsibilities as needed.
• Execute CSR, S1, S2 duties per guidelines and standards.
• Provide prompt, courteous customer service and resolve issues.
• Ensure customer inquiries and incidents are resolved promptly.
• Report injuries or incidents to the Site Manager and follow safety procedures.

Skills

Leadership

Active listening

Team building

Sales and customer service

Communication

Computer skills

Work ethic

Education

High school diploma

Tools

POS system

Job description

Store 2708914: 13120 Balm Riverview Rd, Riverview, Florida 33585

Shift Availability

Days (Weekdays + Weekend Availability Required)

Job Type

Full time

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ability to successfully train, and coach staff, perform activities around employee engagement, and recognition.
• Performs shift supervision and assumes Site Manager's responsibilities when needed.
• Perform and train all duties of CSR, S1, S2 positions in accordance with company guidelines and performance standards.
• Provides prompt, courteous customer service and professionally resolves customer issues.
• Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner.
• Reports all incidents (employee or customer injuries, property damage etc.) to the Site Manager
• Ensure the site follows all approved safety procedures.
• Ensure the site follows all approved vehicle damage claim procedures.
• Performs other duties and responsibilities as assigned.
• Ability to have open availability.
• Ability to work opposite shift of Site Manager

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma plus 6 months to 1 year retail and management work experience preferred.
• Leadership and communication skills including active listening.
• Experience with team building
• Excellent sales and customer service skills
• Ability to anticipate customer needs
• Proficient computer skills
• Strong work ethic and professional attitude

EXPERIENCE

Three+ years of retail experience, with at least one year in a supervisory/management role. Candidates with supervisory experience from a Big box environment or auto industry, car wash or lube store are encouraged to apply.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes:

• Frequently required to stand and walk throughout the workday.
• Use of hands; reach with hands and arms.
• Climb or balance; stop, crouch and kneel.
• The employee must be able to work in damp and humid conditions.
• The employee must be able to work outdoors in variable weather conditions.
• The employee may have to lift and/or move objects up to 25lbs on a regular basis and occasionally up to 50lbs.

WORKING ENVIRONMENT

The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others.

This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols which means this person will be required to wear Personal Protective Equipment such as, but not limited to hearing, eye, foot, hand protection.

SUPERVISION RECEIVED

The team member must be capable of performing their responsibilities with minimal supervision.

The Company offers an excellent workplace to grow personally and professionally and includes many comprehensive benefits such as:

• Competitive Pay plus commission opportunities
• Paid Time Off Leave
• Medical, Dental, and Vision Coverage available to Full-Time employees after 60 days
• 401(K) plans with company match
• Tuition Reimbursement
• Work with fun motivated people
• Free Employee Car Wash Membership

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.