Car Rental Customer Service Rep IND Airport Weekly pay

EDS Service Solutions, LLC; Beech Grove (IN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Job summary

EDS Service Solutions, LLC seeks customer service representatives to assist at Indianapolis International Airport. You will deliver excellent service during rental and return, greet customers professionally, and help with rental options and documentation in a fast-paced, team-oriented setting.

Pay is $15.00 per hour with weekly pay. Must have valid driver's license and a clean driving record. Equal opportunity employer. Apply today.

Qualifications

• 1 year of Customer Service Representative experience
• Must be at least 21 years old
• Previous customer service experience required
• Valid driver's license required
• Clean driving record within the past 3 years
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment

Responsibilities

• Deliver outstanding customer service throughout the rental and return process
• Greet every customer with professionalism and a friendly attitude
• Maintain a professional appearance, communication style, and behavior
• Ensure each customer receives a clean, safe, and ready-to-rent vehicle
• Assist customers with rental options, services, and vehicle information
• Offer optional products and services based on customer needs
• Accurately prepare rental agreements and return documentation
• Review rental policies, rates, and charges with customers
• Verify customer qualifications according to rental requirements
• Answer incoming calls in a helpful and timely manner
• Resolve customer concerns quickly and professionally
• Help manage customer flow and minimize wait times
• Provide directions, maps, and local area information when needed
• Support a positive team environment through teamwork and collaboration

Skills

Customer service experience

21+ years old

Strong communication

Problem solving

Fast-paced environment

Job description

EDS Service Solutions partners with leading car rental companies across the United States, helping deliver exceptional service and smooth rental experiences for customers every day. We are currently seeking motivated, customer-focused individuals to join our team.

If you enjoy helping people, working in a fast-paced environment, and being part of a supportive team, we'd love to hear from you!

Job Responsibilities

• Deliver outstanding customer service throughout the rental and return process

• Greet every customer with professionalism and a friendly attitude

• Maintain a professional appearance, communication style, and behavior

• Ensure each customer receives a clean, safe, and ready-to-rent vehicle

• Assist customers with rental options, services, and vehicle information

• Offer optional products and services based on customer needs

• Accurately prepare rental agreements and return documentation

• Review rental policies, rates, and charges with customers

• Verify customer qualifications according to rental requirements

• Answer incoming calls in a helpful and timely manner

• Resolve customer concerns quickly and professionally

• Help manage customer flow and minimize wait times

• Provide directions, maps, and local area information when needed

• Support a positive team environment through teamwork and collaboration

Requirements

• 1 year of Customer Service Representative experience

• Must be at least 21 years old

• Previous customer service experience required

• Valid driver's license required

• Clean driving record within the past 3 years

• Strong communication and problem-solving skills

• Ability to work in a fast-paced environment

Pay & Location

• Pay: $15.00/hour - paid weekly

• Location: Indianapolis International Airport

Why Join EDS Service Solutions?

• Weekly pay

• Opportunity to work with top car rental brands

• Team-oriented and supportive workplace

• Dynamic customer-focused environment

EDS Service Solutions is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants regardless of race, national origin, religion, gender, age, sexual orientation, veteran status, disability, or any other protected status under applicable law.