Cape Henlopen State Park Administrative Support

DelDOT; Lewes (DE); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Casual/Seasonal position

Descripción de la vacante

Cape Henlopen State Park in Delaware is seeking an Office/Admin Support Staff for a seasonal position. The role involves selling park permits, providing customer service, answering visitor requests, and delivering information about the park and surrounding areas.

The position is casual/seasonal, non-pension eligible, with a wage of $17.50 per hour. Applicants must be legally eligible to work in the U.S. and pass background checks.

Formación

• Six months customer service experience.
• Six months cash handling and writing receipts.
• Six months experience with standard office software (word processing, spreadsheets, databases).

Responsabilidades

• Sell park permits at the fee booth.
• Provide exceptional customer service and park information to visitors.
• Supervise and support fee booth and park office staff with training and scheduling.
• Complete daily revenue reports and other duties as assigned.

Conocimientos

Customer service

Cash handling

Office software

Educación

Six months customer service experience

Six months cash handling experience

Six months computer software experience

Herramientas

Microsoft Office

Descripción del empleo

Introduction

Cape Henlopen's beaches attract thousands of visitors who enjoy everything from ocean swimming, boating, fishing, and kayaking to clamming, paddle-boarding and wind-surfing. But Cape Henlopen offers more than just the ocean and bays. A wide selection of activities and programs for children and adults are led by Seaside Nature Center staff each week.

Summary Statement

A seasonal park positions is available at Cape Henlopen State Park: Office/Admin Support Staff: ($17.50) - will sell park permits, provide customer service by explaining regulations, answering visitor requests, needs and complaints, and providing information about the park and surrounding areas.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• May collect appropriate rental fees.
• May Supervise and Support Fee Booth and Park Office Staff with training, assisting, correction and scheduling.
• May complete daily revenue reports.
• Provide excellent customer service and park information to visitors.
• Must be able to demonstrate responsibility, dependability and good communication skills.
• Must be able to work independently, willing to work in remote areas.
• Other duties as assigned.

Job Requirements

Applicants for all positions must have education, training and/or experience demonstrating competence in each of the following areas:

Office Staff:

• 1. Six months customer service experience.
• 2. Six months experience in cash handling and writing receipts.
• 3. Six months experience in standard computer software programs for word processing, spreadsheets or databases.

Additional Posting Information

This posting may be closed on or before the posted closing date upon filling the vacant position(s).

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire

DNREC does not provide sponsorship for holders of H-1 B Visas.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Selection Process

The application and resume are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the resume to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.