Capacity Portfolio Representative Roles Starting Spring/Summer 2027

C.H. Robinson Europe BV; Eden Prairie (MN); Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

401(k) with company match

Paid holidays and PTO

Parental leave

Job summary

C.H. Robinson is hiring Capacity Portfolio Representatives in Eden Prairie, MN, blending inside sales, account management, and operations. You’ll grow a carrier portfolio, match trucks to shipments, and deliver exceptional service in a fast-paced, collaborative environment.

The role offers onboarding, training, and career development with a hybrid in-office/remote arrangement, four days in-office and one day remote per week, plus a base salary with monthly bonuses tied to performance.

Qualifications

• High school diploma or GED; Bachelor's degree preferred.
• Strong customer-facing experience with persuasive skills.
• Ability to multitask, decide, and negotiate with stakeholders.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Learn carriers' business goals and capabilities to maximize relationships.
• Monitor activity; reactivate inactive/underutilized accounts.
• Leverage automated booking tools and carrier portal to boost efficiency.
• Analyze freight market trends to inform pricing decisions.
• Post, negotiate, and secure available capacity to meet needs.
• Provide outstanding service by addressing carrier issues promptly.
• Regularly review carrier feedback to improve service.
• Suggest best payment solutions based on carrier needs.
• Assist with cash advances and resolve payable issues.
• Collaborate with internal teams on shipment updates and resolution.
• Maintain transit visibility and reinforce on-time pickup/delivery.
• Identify root causes and implement improvements.

Skills

Lead generation

Cold calling

Carrier relationships

Negotiation

Education

High School Diploma or GED

Bachelor's degree

Tools

Carrier website

Mobile apps

Job description

Capacity Portfolio Representative Roles Starting Spring/Summer 2027

Primary Location: Eden Prairie, MN United States of America

Do you enjoy creating new relationships? Are you a self-starter who thrives in a fast-paced, entrepreneurial environment? If so, ourCapacity Portfolio Representativeposition might be the perfect fit for you!

As a Capacity Portfolio Representative, you'll blend inside sales, account management, and operations to grow and manage a portfolio of carriers. Your mission will be to deliver exceptional service by collaborating with trucking company owners, dispatchers, and drivers, ensuring the right truck is matched with the right shipment at the perfect time and price.

If you're driven by creating connections, solving challenges, and exceeding customer expectations, this role is for you. You'll sharpen your sales skills and move fast to meet customers' supply chain challenges and business needs. The relationships you develop with carriers will fuel their success-and your own!

So, what can we do for you?

We believe that when you achieve, we succeed. Our commitment to your success starts on day one with a dynamic and comprehensive onboarding program designed to jumpstart your knowledge of the industry and C.H. Robinson's systems and processes. You'll benefit from top-tier training, continuous development, and a supportive team culture that empowers you to excel.

We offer our Capacity Portfolio Representatives a competitive base salary, with opportunities to earn monthly bonuses based on stellar performance. Your drive and results will directly shape your financial success.

Flexibility for your wellbeing

At C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals
• Learn about carriers' business goals, preferences, and capabilities to maximize relationships and satisfaction
• Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them
• Leverage technology such as automated booking products, C.H. Robinson's carrier website, and mobile apps to enhance carrier satisfaction and efficiency

Support Capacity Procurement

• Analyze freight market trends, seasonality, and supply-demand factors to make informed pricing decisions
• Use capacity analysis and internal costing tools to guide your buying and negotiating strategies
• Proactively post, negotiate, and secure available capacity to meet customer needs

Deliver Exceptional Customer Service

• Provide outstanding service by addressing carrier issues promptly and implementing effective solutions
• Regularly review and act on carrier feedback to improve service
• Identify and recommend the best payment solutions for each carrier based on their needs
• Assist carriers with cash advances and resolve payable issues to ensure smooth operations

Execute Process Efficiency

• Collaborate with internal teams on shipment updates, problem resolution, and operational execution
• Maintain accurate transit load visibility and reinforce on-time pickup and delivery expectations
• Identify root causes of issues and implement solutions to enhance performance

You're a great fit if you have:

• High School Diploma or GED equivalent
• Value a diverse and inclusive work environment
• Hold a Bachelor's degree from an accredited college or university
• Have experience using customer perspective to guide decisions and actions
• Can persuade, motivate, influence, and negotiate with others
• Display strong decision-making,multi-tasking,communicationand interpersonal skills
• Enjoy solutions driven work by leveraging appropriate tools to evaluate and make recommendations

We value an environment where you can growbychallengingyourselfandaresupported with the potential for internal promotion - within Sales, Global Forwarding, Operations, Account Management or other areas - so you can discover new interests, develop your strengths, and reach yourlifegoals.

Sowhatareyou waiting for?

Compensation Range

$25.48 - $31.25

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Three medical plans which include

• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities