Capacity Management-US Citizen

NTT DATA, Inc.; Washington (District of Columbia); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player seeks a skilled Senior IT Systems Administrator to enhance capacity management for critical infrastructure. This role involves supporting over 1,000 servers and 14 petabytes of storage, ensuring high availability and data recovery in a 24/7 environment. The ideal candidate will have extensive experience in VMware administration and system troubleshooting, contributing to disaster recovery efforts and maintaining operational continuity. Join a forward-thinking organization dedicated to innovation and excellence, offering a dynamic work environment where your expertise will make a significant impact.

Qualifications

• 10+ years of experience in IT systems administration with a focus on capacity management.
• Bachelor’s degree in a relevant field or equivalent experience.

Responsibilities

• Configure VMware environments and monitor server capacity for optimal performance.
• Maintain backup schedules and resolve escalated capacity-related issues.

Skills

Capacity Management

VMware Administration

Data Recovery

System Administration

Troubleshooting

Disaster Recovery

Education

Bachelor’s degree in Computer Science

Master’s degree in Computer Science

Tools

NetApp

EMC

Veeam

Microsoft Work Folders

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Capacity Management-US Citizen to join our team in Washington DC, District of Columbia (US-DC), United States (US).

Position's General Duties and Tasks:

We are looking for a skilled Senior IT Systems Administrator – Capacity to support our client in delivering enterprise services to approximately 10,000 users across multiple government agencies in a no-fail, globally accessible environment. This role operates within the Information Systems Division (ISD), focusing on capacity management to maintain high-availability and data recovery for over 1,000 servers and 14 petabytes of storage, ensuring operational continuity 24/7/365. The contractor provides Tier 2 through 4 system administration to support critical infrastructure managed by the Capacity Management Branch (CMB). Key responsibilities include:

• Configuring VMware environments and storage systems to maintain high-availability and optimal performance across clustered infrastructure.
• Monitoring server and storage capacity metrics to identify usage trends and ensure resource availability for mission-critical operations.
• Maintaining backup schedules and recovery processes to protect data integrity and support rapid restoration in failure scenarios.
• Resolving escalated capacity-related issues, such as storage allocation failures or virtualization performance bottlenecks, from trouble tickets.
• Supporting disaster recovery efforts by executing predefined plans and assisting with restoration of services during incidents.
• Updating system configurations and documentation to reflect changes in capacity allocation or recovery procedures.
• Collaborating with engineering teams to implement capacity adjustments and troubleshoot recurring operational challenges.

Basic Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Mathematics, or a related scientific or technical discipline.
  • Education Equivalency: One-and-one-half (1.5) years of additional experience can substitute for one (1) year of a typical degree program.
• Minimum 10 years of relevant experience supporting projects of similar size, scope, and complexity (e.g., capacity administration for 1,000+ servers and multi-petabyte storage).
• Certifications: Compliance with DoD 8140 for Information Assurance Technician (IAT) Level 2 (e.g., CompTIA Security+, CCNA Security, or equivalent) is required at the time of hiring.
• Must be a US citizen who possesses a current Top Secret SCI clearance which can be upgraded.
• Must live a commutable distance from the client site in Washington, DC.

Preferred Qualifications:

• Master’s degree in Computer Science, Information Systems, Engineering, or a related discipline.
• Demonstrated VMware management and administration experience in maintaining high-availability and data recovery environments.
• Certifications: VMware certifications (e.g., VMware Certified Associate – Data Center Virtualization (VCA-DCV)) and DoD 8140 IAT Level 3 compliance (e.g., CASP+, CISSP).
• More than 5 years of experience in systems administration, particularly with capacity management in a DoD or government enterprise setting.
• Proficiency with storage management tools (e.g., NetApp, EMC), backup software (e.g., Veeam), and Microsoft Work Folders or DFS Replication.
• Proven ability to manage operational capacity in a 24/7/365 environment with a high volume of trouble tickets.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com