Cannabis Retail Store Manager - High-Volume Ops & Team Lead

Renew Cannabis Co.; Michigan; On-site; USD 65,000 - 90,000; Full time

Job summary

Mint Cannabis in Buchanan, MI is seeking a Store Manager to lead daily operations of a high-volume retail dispensary. You will oversee team leadership, sales performance, compliance, inventory control, and a top-tier customer experience, while mentoring a diverse staff.

The ideal candidate brings hands-on retail leadership, a track record of operational excellence in cannabis, and the ability to manage shifting schedules, budgets, and cross-functional initiatives to drive growth and community

Qualifications

• 3+ years of retail management experience, preferably in a high-volume, regulated environment.
• 1+ year of cannabis industry experience strongly preferred
• Must be able to pass a background check and fingerprint clearance
• Proficiency with POS systems and retail management software

Responsibilities

• Lead, train, and coach a team of 25-50 employees including assistant managers and front-line staff
• Create a positive, inclusive, and performance-driven culture aligned with Mint Cannabis values
• Conduct team meetings, performance reviews, and ongoing coaching to ensure accountability and development
• Oversee day-to-day dispensary operations, including opening/closing, shift coverage, cash handling, and compliance
• Ensure exceptional customer service and resolve escalated guest issues professionally
• Monitor store appearance, cleanliness, and functionality to ensure a consistent customer experience
• Ensure full compliance with all state and local cannabis regulations, company policies, and SOPs
• Manage Facility Agent Cards, ID verification, and documentation procedures
• Enforce safety and security protocols including alarm systems, cash handling, and loss prevention
• Work with inventory and procurement teams to maintain accurate stock levels and timely product rotation
• Oversee daily financials, including cash reconciliation, banking deposits, and reporting
• Support sales forecasting and budgeting while managing labor and operational expenses
• Collaborate with marketing to execute promotions and in-store campaigns
• Partner with leadership and support teams on cross-functional initiatives and regional planning
• Engage in local community outreach and brand-building opportunities
• Directly supervises all store staff, including assistant managers, leads, and front-line team members
• Responsible for hiring, training, scheduling, coaching, and performance management
• Ensures adherence to company policies, compliance standards, and operational procedures
• Fosters a team-oriented environment that supports employee growth and accountability

Skills

Retail management

Leadership

Customer service

POS systems

Communication

Cash handling

Education

High school diploma or equivalent

Bachelors degree in Business, Retail Management, or related field preferred

Tools

POS systems

Job description

Mint Cannabis in Buchanan, MI is seeking a Store Manager to lead daily operations of a high-volume retail dispensary. You will oversee team leadership, sales performance, compliance, inventory control, and a top-tier customer experience, while mentoring a diverse staff.

The ideal candidate brings hands-on retail leadership, a track record of operational excellence in cannabis, and the ability to manage shifting schedules, budgets, and cross-functional initiatives to drive growth and community