Cannabis Operations Associate

Mack & Associates, Ltd.; Chicago (IL); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401k plan

Job summary

Mack & Associates, Ltd. is seeking a Cannabis Operations Associate in River North for a temporary, hybrid role starting immediately through mid-January. The position involves supporting merchandising operations across 115–120 locations, ensuring accurate product information, pricing, and promotions in websites and POS systems.

Ideal candidates are detail-oriented, computer-savvy, and able to manage high-volume work with tight deadlines. Benefits include medical, PTO, and 401k.

Qualifications

• Experience with data entry, QA, or retail operations preferred.
• Strong computer skills navigating digital platforms and POS systems.
• Attention to detail and ability to work across multiple locations.

Responsibilities

• Support daily merchandising operations across 115–120 locations.
• Review websites and POS systems to ensure accurate product information and pricing.
• Monitor promotions and update discrepancies across locations.
• Perform high-volume quality checks with accuracy and speed.
• Maintain merchandising data and promotional records in company systems.
• Collaborate with team to resolve discrepancies and communicate updates.
• Support ongoing merchandising projects and other operational tasks.

Skills

Data entry

Quality assurance

Retail operations

Merchandising

Administrative support

CRM software

Tools

Excel

CRM systems

POS systems

Job description

A well-established cannabis retail company in River North is seeking a Cannabis Operations Associate to join their team temporarily, starting immediately through mid-January, with the potential to extend. This hybrid opportunity offers a competitive pay rate of $18/hour. It is ideal for a detail-oriented, computer-savvy professional looking to gain valuable experience in cannabis retail operations. Working closely with the merchandising operations team, this individual will assist with data entry, quality control, promotional management, and maintaining accurate information across approximately 115-120 retail locations to help ensure dispensary websites and point-of-sale systems are up to date and functioning properly. Mack & Associates offers benefits including medical, PTO and 401k.

Responsibilities of the Cannabis Operations Associate:

• Support the daily operations of the merchandising team by assisting with data entry, quality control, and promotional updates across approximately 115-120 retail locations.
• Review dispensary websites and point-of-sale systems to ensure product information, promotions, and pricing are accurate and properly displayed.
• Monitor active promotions across retail locations, identify discrepancies or issues, and make necessary updates to ensure promotional information is correct.
• Perform high-volume quality control checks across multiple sites, maintaining exceptional attention to detail and accuracy while working efficiently.
• Assist with maintaining accurate merchandising data, promotional records, and related documentation within the company's systems.
• Collaborate with merchandising operations associates and other team members to resolve discrepancies, communicate updates, and ensure timely completion of tasks.
• Support ongoing merchandising projects and additional operational responsibilities as needed, contributing to the accuracy and consistency of the company's retail platforms.

Qualifications of the Cannabis Operations Associate:

• Previous experience in data entry, quality assurance, retail operations, merchandising, or administrative support preferred.
• Strong computer skills with the ability to navigate digital platforms, point-of-sale systems, and CRM-style software.
• Exceptional attention to detail with the ability to identify errors, inconsistencies, and promotional discrepancies across multiple retail locations.
• Proven ability to manage high-volume workloads, work quickly and accurately, and meet deadlines in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple priorities and maintain accurate information across various systems.
• Excellent communication skills with the ability to collaborate effectively with team members and communicate issues or updates clearly.
• A proactive, adaptable, and self-motivated approach, with the ability to work independently and as part of a team in a hybrid environment.