Cannabis Fulfillment Specialist, MA

Renew Cannabis Co.; Massachusetts; On-site; USD 28,000 - 30,000; Full time

Job summary

Ethos Cannabis in Massachusetts is seeking a Fulfillment Specialist to ensure accurate order processing and a smooth flow of medical cannabis from intake to point of sale. The role focuses on maintaining an up-to-date online menu and supporting inventory accuracy.

The ideal candidate has data-entry experience, strong analytical skills, and a collaborative, detail-oriented mindset. Cannabis knowledge is a plus, with a commitment to compliance and team-based growth.

Qualifications

• High school diploma or equivalent required, college degree preferred.
• Experience with data entry and inventory control is advantageous.
• Familiarity with cannabis industry regulations is helpful but not required.

Responsibilities

• Fulfill incoming orders with high accuracy.
• Utilize state-mandated POS software effectively.
• Maintain accurate online inventory reflected on the menu through regular checks.
• Report inventory discrepancies to the GM promptly.
• Assist with monthly inventory audits and daily opening/closing procedures.
• Support staff training and stay informed about products and industry developments.

Skills

Data entry

Inventory control experience

Analytical skills

Attention to detail

Team player

Strong work ethic

Communication

Education

High school degree

College degree preferred

Tools

Retail POS software

MS Excel

Outlook

Job description

Fulfillment Specialist

Massachusetts

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and is pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Position Summary/Objective

The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help implement this vision.

We are seeking a passionate, driven, detailed oriented and collaborative Fulfillment Specialist to provide order management expertise and support the Company’s growth trajectory. The ideal candidate has the ability to adapt to our business model and has demonstrated experience, as he or she will be given significant responsibility over the inventory function of our business. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.

Responsibilities

• Fulfill incoming orders with high accuracy
• Effectively utilize the state-mandated point-of-sale software
• Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas
• Immediately report any inventory discrepancies to the Dispensary General Manager for further action
• Assist with monthly inventory audits
• Assist with daily opening and closing procedures
• Maintain compliance with all Company policies, standards, values, and procedures
• Participate in staff training and maintain product and industry knowledge
• Assist with and receive product deliveries
• Follow directives of the Assistant Manager or General Manager
• Reports directly to the General Manager
• Additional duties as assigned

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• Data entry experience required
• Experience in warehouse inventory control or related area helpful
• Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred
• Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical
• Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

• Cannabis experience and knowledge preferred
• Excellent analytical and reporting skills
• Comfortable working in a fast-paced environment
• Knowledge of computer and office equipment and programs; proficiency in computer usage including retail point-of-sale software, MS Office applications (MS Office Word, Excel and Outlook), and more
• Above average math skills
• Ability to focus with a high-level attention to detail
• Strong problem-solving skills, including anticipatory thinking and the ability to work well underpressure while maintaining a calm composure
• Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Willingness to be cross-trained
• Exceptional team player with strong communication skills
• Demonstrated ability to work comfortablyand effectively within a diverse, multicultural,multi-generational environment
• Ability to lift and carry up to 20 pounds for a distance of 50 feet
• Ability to spend extended time sitting, walking, bending, and reaching

Other Requirements:

• Must pass stringent background test requirements of state you will be working in. Age requirements; MA 21, OH 21 and PA 18.
• Possess valid driver’s license or state ID card; authorized to work in the U.S
• Extended time sitting, walking, bending, and reaching is possible

Compensation:

• This position is classified as non-exempt and is eligible for overtime pay.
• Pay range is $20.00-$22.00 per hour

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements, and reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.