Cannabis Dispensary Supervisor — Guest-Centric Leader

Spotlight Cannabis; Waldorf (MD); On-site; USD 55,000 - 65,000; Full time

Job summary

Spotlight Cannabis MD in Waldorf, MD is seeking a Cannabis Dispensary Supervisor for a full-time, on-site role. You will oversee daily dispensary operations, cash handling, inventory checks, and regulatory compliance to ensure a safe, compliant guest experience.

You will lead and train staff, coach on product knowledge and customer service, coordinate promotions and the loyalty program, and work with management to optimize floor coverage and store performance.

Qualifications

• Must be 21+ to work in a cannabis retail environment.
• Experience supervising retail, hospitality, or customer service teams.
• Familiar with cash handling, POS systems, and inventory checks.
• Ability to operate in a compliant, customer-focused setting.

Responsibilities

• Oversee daily dispensary operations, including opening/closing procedures and cash handling.
• Ensure compliance with Maryland cannabis regulations and store procedures.
• Lead and coach staff on product knowledge and customer service standards.
• Coordinate staffing schedules and monitor sales floor activity.
• Support merchandising, promotions, and loyalty program initiatives to enhance guest experience.

Skills

Staff leadership

Coaching

Customer service

Conflict resolution

Communication

Retail operations

Education

High school diploma or equivalent

Cannabis studies or retail management certification

Tools

Dutchie

Metrc

Job description

Spotlight Cannabis MD in Waldorf, MD is seeking a Cannabis Dispensary Supervisor for a full-time, on-site role. You will oversee daily dispensary operations, cash handling, inventory checks, and regulatory compliance to ensure a safe, compliant guest experience.

You will lead and train staff, coach on product knowledge and customer service, coordinate promotions and the loyalty program, and work with management to optimize floor coverage and store performance.