Cannabis Dispensary Pharmacy Technician

Verano Holdings; Portsmouth (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Verano is seeking a Cannabis Advisor at the Portsmouth, VA location to warmly greet customers and educate them on cannabis products and uses. You will help shoppers understand options, ensure accurate order preparation, and maintain a clean, compliant store environment.

The role requires 1–2 years of retail experience, familiarity with Word/Excel, and a willingness to learn laws and safety standards governing cannabis.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years of retail or hospitality experience preferred.
• Must be 21+ and compliant with local/state regulations.
• Background check and state badging required (Medical Dispensary Badge).
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Proficient with office equipment and basic software (Word, Excel, email).
• Knowledge of Federal, State, and local cannabis laws and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care and educate on product usage as wellness items.
• Help customers navigate cannabis products and build rapport for repeat business.
• Work in a fast-paced retail environment and support store operations.
• Provide product information and ensure accuracy of online orders before pickup.
• Maintain clean, organized, and sanitized workstation and storefront.
• Assist with compliance requirements and inventory systems (METRC, BioTrack).
• Assist managers and team members as needed.

Skills

Retail experience

Customer service

Microsoft Office basics

Cannabinoids knowledge

Education

High School Diploma or equivalent

Tools

Word

Excel

Email

Job description

Verano is seeking a Cannabis Advisor at the Portsmouth, VA location to warmly greet customers and educate them on cannabis products and uses. You will help shoppers understand options, ensure accurate order preparation, and maintain a clean, compliant store environment.

The role requires 1–2 years of retail experience, familiarity with Word/Excel, and a willingness to learn laws and safety standards governing cannabis.