Cannabis Dispensary Associate — Part Time

Trulieve; West Virginia; On-site; USD 17,000 - 22,000; Part time

Job summary

Trulieve is hiring a part-time Dispensary Associate to guide customers on cannabis products and educate them on benefits and potential side effects. You will facilitate purchases per state regulations while delivering exceptional service in a fast-paced retail environment.

The role demands 21+ years old (18+ WV/CT/PA), cash handling experience, and strong communication. Flexible evenings and weekends with up to 25 hours weekly. Equal opportunity employer.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be 21+ years of age (or 18+ in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold confidentiality.
• Must be able to pass a comprehensive background record check.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Skills

Customer Service

Cash Handling

Communication

Teamwork

English Proficiency

Retail

Problem Solving

Education

High-school diploma or equivalent

Job description

Trulieve is hiring a part-time Dispensary Associate to guide customers on cannabis products and educate them on benefits and potential side effects. You will facilitate purchases per state regulations while delivering exceptional service in a fast-paced retail environment.

The role demands 21+ years old (18+ WV/CT/PA), cash handling experience, and strong communication. Flexible evenings and weekends with up to 25 hours weekly. Equal opportunity employer.